Daily Dispatch

technology tips
Must-Have Technology for Better Client Service

Sometimes lack of basic technology where it’s expected can be extremely frustrating. But forcing technology on clients without a human touch can backfire, too. We asked law practice technology pros Heidi Alexander, Tom Lambotte, Sharon Nelson ...

Joan Feldman - July 28, 2017
encryption
Using Encryption for Secure Client Communication

Secure client communication is a major concern for lawyers. Encryption is your best option for protecting confidential and sensitive information you exchange by email, text, voice and video calls with your clients. ABA Formal Opinion 11-459, ...

Sheila Blackford - July 27, 2017
Use Billing Best Practices to Strengthen Client Relationships

Today’s large corporate legal and insurance claims departments are learning from their peers in purchasing and HR how to leverage technology. And they are training a new category of professionals to better manage the business of law. These legal ...

Bill Sowinski - July 26, 2017
charity
How Charity Can Play a Role in Your Marketing Plan

Good marketers are good networkers. They meet lots of people in all kinds of settings and turn those people into clients. Chances are, you can be more focused about how your charity time and money integrate with your marketing efforts.

Theda C. Snyder - July 25, 2017
associate
The Stoic Associate: How to Deal With Feedback and Worry Less

For many young associates, their first “real” job is at a law firm. If you fall into this group, it’s likely that you’re receiving honest — sometimes glowing, sometimes harsh — feedback about your work for the first time. On the other hand, you ...

Jay Harrington - July 24, 2017
Trending: Ditching Apps for Analog

Though it may seem like a trend among artists and hipsters, it’s not. The resurgence of old-school tools in the professional workspace is growing. People are choosing a pen, choosing a paper notebook, choosing to write a letter — not because ...

Bull Garlington - July 21, 2017
Understanding the Client’s Decision

I’ve always liked the saying “If the only tool you have is a hammer, you tend to see every problem as a nail.” I think lawyers often make this mistake when approaching business development opportunities. Facing with pitches or presentations to ...

Sally J. Schmidt - July 19, 2017
multitasking
Nine Ways to Think Differently About Your Practice

Finally, law is beginning to shift: new business models, intriguing new ways of delivering legal services, emerging markets driving new demand. But what does it all mean for your law practice? A few things going forward: You will have more, ...

Merrilyn Astin Tarlton - July 17, 2017
incubators
Legal Incubators Help New Solo Practitioners Overcome Hurdles

It is said that new lawyers only face two challenges when opening their own practices: not knowing how to practice law and not knowing how to manage a practice. Other than that, the rest is easy. Other than that, the rest is easy. In ...

Martin Pritikin - July 10, 2017
How Learning Improv Gives Lawyers an Edge

There are places where you can tell a joke and places where you definitely shouldn’t. Generally, the courtroom is not the first choice for stand-up comedy. Unless you’re Paul Farahvar. Farahvar took improv classes at Chicago’s Second City comedy ...

Bull Garlington - July 6, 2017
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