Daily Dispatch

“Relax: re·lax (rəˈlaks/) v. make or become less tense or anxious.” Being tense and anxious can make you worried, uneasy, irritable, exhausted and even susceptible to illness, including diabetes, heart disease, obesity, gastrointestinal ...

I am going to assume that you, dear reader, had no personal information leaked as a result of the Ashley Madison hack. You may have been curious — after all, who didn’t wonder whether they would recognize someone on the list? But let's set that ...

I often begin leadership workshops by asking this question: What do you most look for and admire in a leader, someone whose direction you would willingly follow? What one word would you use to describe him or her? I’ve received hundreds of ...

"One of the only": the ambiguous phrase that keeps popping up. I don't know what this means — and neither do your readers. A recent newspaper story about Martha Stewart’s sale of her brand quoted a branding maven: “When [Stewart] started, she ...

When lawyers and law firms get focused on “creating content” (for those of you living in caves, that's what "writing" is now called), they think mostly about the subject matter. And that makes a lot of sense, for obvious reasons. But often ...

Although it isn’t something I freely admit to my friends outside the legal world, I can share with you how much fun I routinely have on Oyez.org, the Supreme Court media site. If you haven’t checked out this site yet, do so immediately! ... ...

Question: We’d like to start a client feedback program. What do we need to consider when implementing this type of program? In this edition of "Ask the Experts from the Legal Marketing Association," Jim Jarrell, ...

Let's recap where we left off last time (in my post "When You're Offered a Referral"): Your friend, Janice Brown, introduced you to a colleague, Jack, whom she believed to have a legal issue you could help with. Beforehand, you discussed with ...

In Friday Five+ Tech Tips, we invite law practice management and technology experts to share their favorite tips and tricks for tackling everyday quandaries that can prevent you from keeping your practice humming along smoothly. In the end, of ...

“I never seem to get it right enough with him,” Sara told me, as she expressed her frustrations about being on Terry's case team. “He always has to do it better than me.” I nodded. Terry was an ace litigator, hardworking, controlling and driven ...