Ask the Experts

If a reviewer is not a current or former client and has never consulted with me, may I respond to a bad review by stating that I have never represented the individual?

Question: Do law firms really need 100,000-plus square feet of office space anymore? Will coffee shops, home offices and airports be the law offices of the future, especially as the workforce gets younger? We asked the ...

Our law firm has tried many different formats for performance reviews, but often we find we are doing reviews just to do reviews. In most cases, it's merely a repeat of the year before. Do you feel annual reviews are worthwhile? What is the best ...

Turnover of lawyers and staff is a frustrating and costly problem for firms of all sizes. What can you do to keep people from leaving? Are there any best practices for retaining your best and brightest employees? In this edition of "Ask the ...

There was a time when a sizable listing and an AV Peer Review rating in the Martindale-Hubbell directory was a lawyer's key to an endless flow of high-class clients. And today plenty of cash is still spent on premium listings in legal ...

Ask the Experts from the Legal Marketing Association | Too busy? Too slow? How does a lawyer press on with business development efforts during the slowdown? Advice from Lisa Olney and Amy Verhulst.

Ask the Experts from the Legal Marketing Association | How can law firms best communicate and evolve their marketing both during the COVID-19 shutdown and once business returns to "normal"? Advice from Barbara Malin, Trish Lilley, Adam Severson ...

Ask the Experts at 2Civility.org: Is there an acceptable practice for soliciting reviews without violating the rules of professional conduct? 

"What are the best, and preferably affordable, ways to protect our office, and in turn protect our clients, from phishing scams and other online threats?"

Question: During a recent jury trial, counsel was provided with completed jury questionnaires including names, ages, home addresses and places of employment. In addition to using traditional research techniques found in public ...