Columns

Jamie Spannhake | Resilience shouldn’t mean becoming so good at absorbing stress that we stop noticing what the stress is costing us.

Ernie Svenson: I I hired Sarah because I wanted two apps talking. She asked why. By the end of the call, it was clear the connection wasn’t my problem. The process feeding the connection was my problem.

Complex topic? Even if you think your audience understands the Thing you need to explain, it’s good to include some basics. This outline from Teddy Snyder works for legal documents, text and speeches.

Jay Harrington | Building a practice is a serious job. Start early, get narrow, experiment, refine, repeat.

Tech Tips: Ben Schorr has three quick, practical Excel tips to clean up legal data and get answers faster—without complicated macros or scary formulas.

Annette Choti | "Dark social” is not inherently sinister. It’s simply mystery website traffic that most analytics tools can't trace back to an identifiable source. But you can recapture or infer important details, even in the absence of familiar ...

Sometimes you can't help wondering if you make a difference at all. Teddy Snyder dives into two new books that explore the human need to feel our lives matter.

Telephobia (ringziety?) is real. Here are Bull Garlington's helpful tips and tricks for conquering your anxiety over answering the phone, or (NO!) placing a call yourself.

Ernie Svenson: Share links don't expire on their own. Unless somebody turned it off, every link you've created is still live, and still openable by anyone who has it. Here's how to find out how bad it is.

Merrilyn Astin Tartlon | When business is slow, it's dangerously easy to gallop off in all directions looking for any "old legal work." Here's a much better idea.