Columns

asking questions to win new business
Ask, Don’t Tell: The Power of Questions in Winning New Business

Sally Schmidt | Asking good follow-up questions and prompting a conversation is the path to new business.

Sally J. Schmidt - May 8, 2025
Selling Legal Services
Selling Legal Services Is Hard: How to Get Over the Fear and Keep Going

Jay Harrington | When you reach out to ask for business and hear a “no,” it can feel deeply personal. Even if it’s not.

Jay Harrington - May 7, 2025
Lawyer's Voice
AI Is No Substitute for a Lawyer’s Voice

Susan Cohodes | Don't allow AI to replace your crucial "lawyer's voice."

Susan Cohodes - May 6, 2025
non-engagement letter
You’re Not Hired! The Rules of Non-Engagement (Letters)

Megan Zavieh | Non-engagement letters are exactly what they sound like: the opposite of an engagement letter. 

Megan Zavieh - April 25, 2025
A Less Common But Conspicuous Mistake: Who or Whom Came Up With This?

Teddy Snyder | Even if you never utter “whom” or “whomever” aloud, you need to use it correctly in your writing.

Theda C. Snyder - April 24, 2025
time management methods for lawyers
Time Management Methods for Lawyers and the Duty of Diligence: Prioritizing with Purpose

Ask the Experts at 2Civility.org: How should I balance priorities when everything for everyone seems to be a “top priority”?

Mark C. Palmer - April 22, 2025
leaving a law firm changes ahead sign
Considering Leaving Your Law Firm? Use This Process to Figure Out If It’s Time to Go

Meyling Ly Ortiz | If you are considering leaving your law firm, this exercise can help you decide.

Meyling "Mey" Ly Ortiz - April 20, 2025
menopause support for law firms
5 Ways Law Firms Can Support Employees Through Menopause

Jamie Spannhake | Menopause support in law firms is often overlooked, and it comes at a cost. Steps for building a culture where women can thrive at all stages of their careers.

Jamie Spannhake - April 18, 2025
client transition strategies
Easing a Client’s Transition When Lawyers Leave or Retire

Sally Schmidt | A lot of baby boomer lawyers have plans to retire. What happens to their clients?

Sally J. Schmidt - April 10, 2025
How to Use ChatGPT to Audit Your Tech Stack (and Save Money)

Process Improvement Tips | Is this a useful exercise with the potential to be a totally absorbing rabbit hole? You bet!

David and Karen Skinner - April 8, 2025
envelope

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