Columns

Client-centric selling is all about engaging in conversation, asking insightful questions and having an abundance mindset.

Get to the Point! | Lawyers are notorious for adding suffix upon suffix to kill off perfectly serviceable action verbs to replace them with monsters: zombie nouns.

Sally Schmidt | If you experience service-related problems, here are some tips for dealing with clients.

Jamie Spannhake | Why so negative? Here are 5 strategies for reducing the unhealthy side effects of negativity bias.

Ruth Carter | The CRM I bought when I started my practice had become a digital dust collector. Here's how I switched to Google Contacts.

Teddy Snyder | Getting teased about “practicing until you get it right” can feel like an insult. So why is it called a law practice anyway?

These journals can guide you on the path to a rich, value-based balance.

Susan Cohodes | It's a question that has followed me throughout my career.

Brooke Lively | When you have accountability, your practice can achieve remarkable growth.

Jay Harrington | An unvarnished look at how I come up with ideas for long-form content, from a 1,500-word article to a 5,000-word book chapter.