Columns

With all the digital noise out there, a perfectly addressed envelope is a rare act of civility—and a professional power move. Whether you’re sending a formal demand letter or a handwritten thank-you, the details matter (and no, your "doctor's ...

Brooke Lively | The traditional "Rule of Thirds" is evolving. Discover why scaling modern law firms must redefine law firm overhead by correctly categorizing nonbillable roles to reveal true profit margins.

Gene Commander | Mergers allow future-focused midmarket and smaller law firms to assemble a dynamic mix of highly skilled talent.

Brooke Lively | If you scale one part of your growth system (like marketing) without scaling the rest (like hiring), you’re going to break something. Usually, it’s the client experience. Here's how to avoid that.

You can do plenty of things to stay in the good graces of your referral sources, even if you can't always refer back work. Here are a few good ideas from law firm business development expert Sally Schmidt.

For PI lawyer Susan Cohodes, scaling back her practice and recovering from burnout means saying no to problem cases and clients. Here's how that's working out.

You're sure you explained everything clearly, but was the message received? Follow Teddy Snyder's tips to make sure your clients really hear you, absorb your advice and act on it correctly.

A lot of us are struggling with apathy now. Here are five ideas from Jamie Spannhake on how to increase your enthusiasm so that apathy becomes interest again.

Jamie Spannhake | Overworked lawyers know how it goes: Overwhelmed working on numerous matters, we feel we can never catch up. It is time to explore changes.

Ask the Experts: Expert advice on staying calm during an operational emergency, running effective tabletop simulations, and knowing exactly when to bring in a legal public relations specialist.