Communicating

Zana Tomich | Before you become an expert in the practice of law, you can (and should) become an expert in client service.

Gina Rubel | I’ve been thinking about what it means to lead a company through crises and how each crisis affects law firm leaders.

The Thought Leader Collaborative (the “Lab”) is an online training program and membership site that helps lawyers and legal marketers grow legal practices using LinkedIn. As a member of the Lab, you’ll have access to the resources you need to ...

Product Review | Case Status software's new SMS for Legal helps law firms easily (and securely) text with clients as part of their case workflow.

Karin Conroy | Authentic stories help develop your firm’s personality and credibility, creating stronger trust on the part of your target audience.

Teddy Snyder | Expertise and thought leadership are not the same thing. What is thought leadership? Let’s break it down.

Julie Savarino | If your law firm has neglected online marketing since the pandemic, here are smart tips to turn it around.

Get to the Point! People who really should know better just love to insert apostrophes where they don’t belong.

Get to the Point! | A forest drive can be a quarantine-approved way to enjoy the reds, golds and oranges of autumn. It could also get you thinking about making your communications more colorful.

Carson Tate | To build strong, authentic relationships in this new world of work, use the Platinum Rule, identify your colleagues’ workstyles, and tailor your communication to co-workers’ preferences.