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As if you need any help adding things to your to-do list, right? You are justifiably more interested in removing things — or at least checking them off. But hang on, and I hope you’ll see the sense of it.
If you’re like me, nearly every item on your list is there to meet someone else’s needs, solve someone else’s problem, make someone else happy. Today, let’s put other people’s needs on hold — for just a moment — and add a few things to meet our own.
It can be frustrating when the only reward for finishing something on that to-do list is the opportunity to add more to it. So if the game is indeed based on constantly checking off things, let’s build in some activities that demand an added incentive. These are only suggestions. But you’re an intelligent person, if they don’t fit you’ll come up with your own.
1. Stop. When going faster and doing more is only serving to demonstrate the law of diminishing returns, perhaps it’s time to pause and regroup. You can do it however you want, but barring painful circumstances, chances are you won’t do anything at all unless you get it on your list. You could add one of these:
2. Connect. I have a friend who claims the primary difference between electronic communication and an in-person chat relates to the sense of smell. Hmmm … perhaps he chats with a different sort of person than I do? Regardless, there is something different and more nourishing about time spent in the company of real human beings, whether it’s scent, heat or just the chance to look them in the eye or touch their hand. Make sure you’re getting enough — be assertive about it and put it on the list. You might add:
3. Back up. Surely you’ve noticed that the further away you get from something, the more clearly you seem to see it. Fact patterns in trial, for example. Astronauts call it the “Overview Effect,” and it makes a great beginning for a conversation about the environment. But the same theory can apply to any task or problem. An artist backs up to see how her painting is developing. When you reach an impasse with that crossword puzzle, turning it upside-down inevitably produces a handful of new answers. Build a little perspective into your to-do list by adding one of these:
4. Refuel. Yep, that running on empty feeling will get you if you’re not careful to fill ‘er up from time to time. Next time you realize your get up and go has got up and gone, add one or two refreshing things to your list for some renewed psychic energy:
5. Listen. In the 1970s, Hewlett Packard developed a people management concept they called “Management by Wandering Around.” There are those who argue the idea is much older, since it was Shakespeare’s stage direction to Henry V (the original “undercover boss”) the night before the Battle of Agincourt. It is simply a practice of walking around, asking how things are going and then listening. (Politicians now like to call it a “listening tour, although how much listening occurs on those is up for debate.) If you try this from time to time you will be amazed what you learn. Don’t make a big deal of it, but try one of these:
Merrilyn Astin Tarlton is Partner/Catalyst at Attorney at Work, a founding member of the Legal Marketing Association, an LMA Hall of Fame inductee, and a Fellow and past President of the College of Law Practice Management. Follow her on Twitter @AstinTarlton.
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