Business Development

asking questions to win new business
Ask, Don’t Tell: The Power of Questions in Winning New Business

Sally Schmidt | Asking good follow-up questions and prompting a conversation is the path to new business.

Sally J. Schmidt - May 8, 2025
Selling Legal Services
Selling Legal Services Is Hard: How to Get Over the Fear and Keep Going

Jay Harrington | When you reach out to ask for business and hear a “no,” it can feel deeply personal. Even if it’s not.

Jay Harrington - May 7, 2025
client transition strategies
Easing a Client’s Transition When Lawyers Leave or Retire

Sally Schmidt | A lot of baby boomer lawyers have plans to retire. What happens to their clients?

Sally J. Schmidt - April 10, 2025
legal blogging
Is Legal Blogging Still a Viable Client Acquisition Strategy in 2025?

David Arato | Is blogging an effective strategy for client acquisition in 2025, or should lawyers direct their efforts elsewhere?

David Arato - March 25, 2025
relationship-based business development
Relationship-Based Business Development: The Power of Small Gestures

Jay Harrington | Why small gestures works as well as — if not better than — grand strategies.

Jay Harrington - March 11, 2025
legal client service protocols
Legal Client Service Protocols: Tips to Ensure Things Don’t Slip Through the Cracks

Sally Schmidt | How can you make sure you don't go on autopilot when working with clients?

Sally J. Schmidt - February 19, 2025
What the 2025 ACC Chief Legal Officer Survey Tells Us About Retaining and Winning More Business

Jay Harrington | Here are three steps lawyers and law firms can focus on to better align with CLOs' priorities.

Jay Harrington - February 7, 2025
AI and legal digital marketing
AI and Legal Digital Marketing: AI Is Changing How Clients Find Lawyers

Annette Choti | Learn how AI is changing online research, website optimization, on-page behavior, and client expectations.

Annette Choti - January 31, 2025
legal practice areas
Top Legal Practice Areas and Growth Industries for 2025

The annual BTI Practice Outlook shows the industries with the biggest legal spending increases and top growth legal practice areas.

Michael Rynowecer - January 27, 2025
legal marketing strategy
Legal Marketing Strategy Made Simple: What, Who, Where, How and When

Jay Harrington | You need a simple strategy — a one-page marketing plan — that prioritizes rapid action you can build on.

Jay Harrington - January 26, 2025
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