We like to believe that if we do everything well, our clients will always love us, it's just not true. Here are 10 steps to soothe an angry client.

Law firm marketing strategies involve a mindset shift towards digital marketing to reach clients in an increasingly online-focused world. Key Takeaways In the classic ‘80s comedy “Brewster’s Millions,” Richard Pryor plays a minor league baseball player who has to spend $30 million in 30 days in order to inherit $300 million from his great-uncle. Predictably, […]

No one likes to pay bills. Even when the service or product we are paying for, such as attorney fees, is way more valuable than the actual dollar amount on the invoice, we humans just hate to see the money out the door. For instance, Trump’s legal bills have been a topic of much discussion, […]

A 12-step law firm holiday card planner and a timeline. Open up your calendar and note these deadlines!

Once Microsoft Word's paragraph numbering gets messed up, it seems impossible to get it back on track. Here are three easy fixes.

Bull Garlington | I’d pick the new Paper Pro in a heartbeat if I were a new user. Yes, it’s more expensive, but it’s also more useful.

An optimized client intake process is key to a law firm's growth. Reduce your firm's administrative burden while converting more leads.

Called the "Wave of the Future" by Reuters, Scale LLP is a full-service law firm built by Silicon Valley founders and GCs to provide an alternative to a traditional private practice.

Lawyer work-life balance: Why Lawyers Really Struggle. Key Takeaways Link Christin recently posted a fine article titled “Shoot for a Realistic Work-Life Balance.” While he does a nice job presenting practical steps you can take right now, as many firms shift away from unhealthy work models, I want to examine the root causes of these harmful […]

Meyling Ly Ortiz | Looking back, I stunted my own growth as a young lawyer by not seeking feedback and being afraid of criticism.