Communications Skills

What? You Want I Should Stop Using Yiddish?

Caution: Mature Content. Yes, yes, I do want you to stop. A recurring theme of “Get to The Point” is that even if some of your listeners or readers are ...

Theda C. Snyder - February 16, 2016
Trust Exercises
Golden Rules for Building Client Trust

According to a Gallup poll on the perceived honesty and ethics of various professions, most people (79 percent) rate lawyers average or low. Just below bankers. Congressmen and car salesmen ranked lowest. How can you convey that you really ...

Jo Eismont - February 3, 2016
The Trap of Vertical Speaking Notes

I coach one-on-one with hundreds of lawyers each year. When they plop their legal pads on the table as we work, I can see the notes they have created for public speaking or trial advocacy. With just a glance, it’s immediately obvious how ...

Brian K. Johnson - January 27, 2016
Five Words You’re Probably Saying Wrong

Incorrect pronunciation can signal there’s something not quite right about the speaker. The speaker means to sound impressive, but incorrect pronunciation is a sure way to undercut a message. Generally, only your mother will correct you, so you ...

Theda C. Snyder - January 18, 2016
T-Rex with open mouth jerks at work
Anti-Social Media

Maybe as I get older I have less patience for things that seem wasteful or meaningless, or maybe I’m just getting crankier. I suspect people who work with me would choose the latter, but I have made strides over the past few years in learning ...

Otto Sorts - January 5, 2016
How to Stop Writing Like a Lawyer

Of all the unexpected gifts from our respective law schools (debt, alcoholism), one of the worst may be a ghastly writing style that appeals only to law school professors and some judges. Don’t get me wrong. Law school provided its fair share of ...

Austen Lott - November 19, 2015
digital holiday cards
100 Percent Open Rate! Rethinking the Holiday Card

"Another end-of-year chore. What should we send out? Does anybody even care?" Those thoughts come to mind whenever it’s time to start thinking about sending a holiday card. It doesn’t have to be this way. What have your clients heard from you ...

Dennis Goris - November 2, 2015
How to Work With a Ghost (Writer)

You don’t have to be afraid of ghosts this Halloween. In fact, you might consider these five thoughts about working with one. 1. Why would I want to work with a ghostwriter? Most lawyers tend to write, well, like lawyers. A ...

Theda C. Snyder - October 29, 2015
How to Make a News Release Work

First, let’s get some terms straight. These days, journalism schools are teaching students that a "press release" should be called a "news release." Last time I heard, television, radio, cable and the Web don’t use printing presses. So starting ...

Jon Quick - October 19, 2015
Specificity Avoids Calendar Calamities

“Your Honor, this is a motion to vacate the most recent order and request for rehearing. Unfortunately, our failure to appear was caused by a calendaring error in our office.” How embarrassing. Yet, “calendaring” or “docketing” (depending on ...

Theda C. Snyder - October 6, 2015
envelope

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