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Lawyer Skills

Why a TED Talk Is Like a Chicago Hot Dog

These days it seems like everybody wants to claim, “I gave a TED talk.” The reason? These talks are famous for being fresh and interesting. TED talks are no longer than 18 minutes — ever. Official TED talks take place at TED or TED-licensed ...

Theda C. Snyder - April 3, 2014
T-Rex with open mouth jerks at work
There’s Always a Mordred in Law Firms

Joe stormed into my office and demanded to borrow my nine iron. It has a nice feel and weight, and I use it to practice swings in the office when I felt tense or meditative. Joe looked tense — but not very meditative. “What's up?” I asked. “That ...

Otto Sorts - March 19, 2014
Happy National Grammar Day! Lawyers’ Top Three Grammar Goof-ups

It's a fitting way to celebrate National Grammar Day: Today we are announcing that lawyer and author Teddy Snyder is taking over Attorney at Work's monthly "Get to the Point" column. Teddy will be giving practical tips, picking at nits and — ...

Theda C. Snyder - March 4, 2014
Well Said
Run a Great Meeting

For law firms, January is a time for decision-making and planning. That means meetings — lots of meetings. Unfortunately, too many of these meetings are a frustrating waste of time. If it helps at all, law firms are not alone in that experience ...

Mike O'Horo - January 27, 2014
look them in the eye
How to Look Them in the Eye

There's no getting around it. As a lawyer, you must be able to meet the gaze of everyone you speak to, and you should always make eye contact when addressing an audience. Easy to say, of course, but somewhat harder to execute. I’ve heard lots ...

Marsha Hunter - January 23, 2014
Attorney at Work
Win a Client’s Trust with These Three Phone Tips

Want your clients to be more open and honest with you? Make them feel at home. Sounds simple enough. A warm smile, an inviting office, and you should be all set! But what if their first interaction with your firm is over the phone? How do you ...

Katie Wilson - December 5, 2013
When Clients Get Angry About Results

Ryan Sullivan | Tips to prevent or (if need be) alleviate a client's anger over a not-so-happy ending.

Ryan Sullivan - November 7, 2013
Putting Clients at Ease: Body Language 101

Mae West once claimed, “I speak two languages, Body and English.” Double entendre aside, she had a point. Fluency in both speaking and understanding body language can take you far — both in your law practice and your life (although maybe not ...

Mary Ellen Sullivan - November 4, 2013
Copy and Paste Made Easy

In law firms, most of us copy and paste within and between documents a lot. Especially when a well-written document crosses your desk with text you could use in a precedent – why not borrow and reshape it instead of starting from scratch? I ...

Vivian Manning - October 8, 2013
Change Three Virtual Communication Habits

The amazing array of communication technologies at our fingertips allows us to connect with clients, colleagues and resources across the world in ways unknown and unheard of just 10 years ago. On the flip side, many things get lost in ...

Kimberly Gerber - July 29, 2013
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