Lawyer Skills

T-Rex with open mouth jerks at work
What Did You Call Me?

“I told him right to his face what the deal was. And you know what? That lying scumbag now claims I told him something else! I’m gonna nail him, his client and his client’s mother, if that’s what it takes to teach him not to lie to me!” ...

Otto Sorts - July 11, 2011
How Do You Sound on the Phone?

While you probably don't give it much thought, the value of answering your phone properly can be enormous. On the other end of a ringing phone may be a potential client worth thousands of dollars or someone who may be able to refer many new ...

Carey Ransom - July 6, 2011
Today’s To-Do: Promote Self

When it comes to self-promotion, are you your own worst enemy? Sometimes you just have to get out of your own way and simplify your thinking about establishing a public voice and a presence—be it via the traditional media, social media or a ...

Jobst Elster - June 29, 2011
T-Rex with open mouth jerks at work
Fear of Phoning

When I was an associate, the most prominent item on my desk was a big, black, ugly toad that sat on the front corner and stared at me expectantly all day, every day. Occasionally it would ring and I would be jerked from the safe haven of legal ...

Otto Sorts - June 23, 2011
Don’t Just Do Something: Compete

With so much focus on the mechanics of marketing, there's not much space left for paying attention to competition—for actually getting the clients that your competitors want as much as you do. But isn’t competing for clients what the whole ...

Bruce W. Marcus - June 9, 2011
Don’t Negotiate, Collaborate!

It is easy for lawyers to slip into conflict with office staff, colleagues or service providers because most of us have never learned how to craft the kind of agreement that isn't about winning, but creates a meeting of mind and heart. The best ...

Stewart Levine - June 7, 2011
The Cost of Switching Law Firms

If you are a partner considering a move to another firm, you probably have two main reasons. The first almost always involves money. The second usually concerns personality factors or firm culture. That’s shorthand for “I’m ...

Roy S. Ginsburg - June 6, 2011
T-Rex with open mouth jerks at work
Say What?

I got an email from one of the younger partners the other day and, frankly, I couldn’t figure it out: “snicker77: why not? @fiddle @sweaterneck @sideways = Curmudgeon?” Upon investigation, I learned that he had pasted a “tweet” into ...

Otto Sorts - June 2, 2011
Four Things Your Legal Assistant Can Do Better

If you share a legal administrative assistant with two or more lawyers, he probably stays pretty busy. To prevent backlogs and priority conflicts, your assistant must become increasingly efficient to handle the workload. Think of the Japanese ...

Deborah Savadra - May 11, 2011
Big Ideas for Small Talk

Some people are born schmoozers and like nothing more than to meet and mingle at professional events. But for others, this is about as painful as watching a "Kardashians" marathon at gunpoint. If you fall into the latter category — and most of ...

Mary Ellen Sullivan - April 26, 2011
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