Employment lawyer Faye Riva Cohen outlines signs your client may be a victim of quiet firing and bullying, along with ways to help.
Faye Riva Cohen - February 26, 2024Sally Schmidt | The service you provide is every bit as important as the services you provide.
Sally J. Schmidt - February 22, 2024Confronted with mountains of heart-shaped boxes and an avalanche of sweetheart sales, it's only natural for some to ponder, "Who loves ya, baby?"
Merrilyn Astin Tarlton - February 11, 2024Your clients may not be as enthusiastic about your tech as you are. Here's how to stay in sync
Rachel Bailey - January 10, 2024I got a handwritten note in the mail the other day from a colleague. We live in the same neighborhood in Chicago, text about 30 times a week, and see each other at least once a month. However, we play Words With Friends with ferocity and two ...
Bull Garlington - November 13, 2023Tips for creating a successful family law practice — and handling a work life chock-full of domestic drama without burning out.
Margaret Klaw - May 24, 2023Chris DeMatteo | Good phone call protocol keeps prospects from calling the next firm — especially if you stick to the script!
Chris DeMatteo - April 7, 2023There's nothing like in-person interaction to help build client relationships. From setup to follow-up, strategies for making the most of a client visit.
Sally J. Schmidt - February 24, 2023Lawyers often resist the idea of conducting client satisfaction surveys: They don't believe people will be honest unless they have complete anonymity, and they don't believe clients will take the time to complete the survey. It's true, many will ...
Ray Gross - February 20, 2023Every day offers opportunities to build trust with a client or prospect, thereby setting your firm apart from the competition. Here are eight easy ways to do just that in your communications.
Danielle Flagg - November 29, 2022Sign up for our free newsletter.