Attorney Client Relations

specificity funnel
The Specificity Funnel: From Ambition to Action

Jay Harrington | When it comes to building your practice, specificity is your roadmap, and action is your vehicle. The Specificity Funnel gives you both.

Jay Harrington - July 9, 2024
empowerment tips
20 Law Practice Empowerment Tips

Nuts-and-bolts reminders for running a successful law practice from Peggy Gruenke and Alan Klevan.

Peggy Gruenke - July 2, 2024
lawyer client conversations
Client Conversations: You’re Not Bugging Your Clients If You’re Providing Value

Jay Harrington | Initiating client conversations positions you as a trusted advisor who is the “first phone call” when new legal needs arise.

Jay Harrington - June 4, 2024
legal marketing strategy
Legal Marketing Strategy Made Simple: What, Who, Where, How and When

Jay Harrington | You need a simple strategy — a one-page marketing plan — that prioritizes rapid action you can build on.

Jay Harrington - May 6, 2024
Trust Equation
The Trust Equation: The Most Important Formula for Developing New Business

Jay Harrington | Clients are buying based on a promise you’ll deliver in a high-stakes matter, which is why trust is so vital.

Jay Harrington - April 1, 2024
quiet firing
Quiet Firing: Signs Your Client’s Job Is at Risk

Employment lawyer Faye Riva Cohen outlines signs your client may be a victim of quiet firing and bullying, along with ways to help.

Faye Riva Cohen - February 26, 2024
Walking in Your Client’s Shoes

Sally Schmidt | The service you provide is every bit as important as the services you provide.

Sally J. Schmidt - February 22, 2024
client relations broken heart show clients you don't really care
Here’s How to Show Clients You Don’t Really Care

Confronted with mountains of heart-shaped boxes and an avalanche of sweetheart sales, it's only natural for some to ponder, "Who loves ya, baby?"

Merrilyn Astin Tarlton - February 11, 2024
avoid annoying in-house counsel
How to Avoid Annoying In-House Counsel With Your Tech

Your clients may not be as enthusiastic about your tech as you are. Here's how to stay in sync

Rachel Bailey - January 10, 2024
handwritten notes
Handwritten Notes Help Build Real Relationships

I got a handwritten note in the mail the other day from a colleague. We live in the same neighborhood in Chicago, text about 30 times a week, and see each other at least once a month. However, we play Words With Friends with ferocity and two ...

Bull Garlington - November 13, 2023
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