Attorney Client Relations

Eric Magnuson | A written prohibition on the use of consumer AI tools is a sticky note on an unlocked door. It does not prevent entry. Contracts, technical controls, training and enforcement must reinforce the policy.

Do your clients know, like and trust you? If you’re wavering on the answer, Jared Correia has some suggestions for you respecting your client communications. Busy? Listen on Attorney at Work Today.

Brooke Lively | It finally happened. OpenAI got sued for the unauthorized practice of law. Is it a preview of the legal profession's AI-shaped future — and what should lawyers tell their clients now?

Even the most motivated clients find it hard to switch law firms. In fact, the biggest obstacle to new business is inertia. Sally Schmidt suggests a few ways to get your prospects off the dime.

Early guidance on social media evidence risks can help your clients avoid costly mistakes that may affect their case. Here’s a refresher on how to counsel your clients, from attorney Laura Nicholson.

Nicolas Echevarria | When I started my practice, I was the only bilingual person. That meant I wasn’t just the lawyer. I was intake, translation, client reassurance, and problem-solving. At first is seemed manageable. Even noble. But it became ...

Sally Schmidt | The service you provide is every bit as important as the services you provide.

Analog Attorney: Handwritten notes and fine stationery are valuable tools for piercing through the white noise of constant electronic communication. Bull Garlington has quick tips for dashing off a manual memo.

By proactively adopting AI as an enhancement rather than a replacement for human expertise, your firm can earn clients’ trust and increase the value of your services.

A recent survey by iLawyer Marketing sought to identify key decision-making factors for consumers when hiring a personal injury attorney.