Attorney Client Relations

Jay Harrington | One great way to add value for business clients is having a Q4 “off the clock” meeting to discuss the coming year.

Jay Harrington | When it comes to building your practice, specificity is your roadmap, and action is your vehicle. The Specificity Funnel gives you both.

Nuts-and-bolts reminders for running a successful law practice from Peggy Gruenke and Alan Klevan.

Jay Harrington | Clients are buying based on a promise you’ll deliver in a high-stakes matter, which is why trust is so vital.

Employment lawyer Faye Riva Cohen outlines signs your client may be a victim of quiet firing and bullying, along with ways to help.

Sally Schmidt | The service you provide is every bit as important as the services you provide.

Confronted with mountains of heart-shaped boxes and an avalanche of sweetheart sales, it's only natural for some to ponder, "Who loves ya, baby?"

Your clients may not be as enthusiastic about your tech as you are. Here's how to stay in sync

I got a handwritten note in the mail the other day from a colleague. We live in the same neighborhood in Chicago, text about 30 times a week, and see each other at least once a month. However, we play Words With Friends with ferocity and two ...

Nothing But the Ruth | Lessons from “The Time to Win: Exceed Customers’ Need for Speed.”