Managing a Law Firm

A prospective client has identified three lawyers whom she believes possess the expertise and standing to solve her problem. The good news is that you’re one of them, and 10 minutes from now she’ll be sitting in your office to interview you. The ...

Expert witnesses often provide the information and insight necessary to make or break a case. Why, then, do we procrastinate, delegate or simply rush the process of selecting an exceptional expert witness? Yes, it’s one more thing to do, but ...

According to a Gallup poll on the perceived honesty and ethics of various professions, most people (79 percent) rate lawyers average or low. Just below bankers. Congressmen and car salesmen ranked lowest. How can you convey that you really ...

Effective branding creates a psychological connection between a “thing” and the people who'll willingly pay money for that “thing.” In my own branding, I've always done what came naturally. I didn't start out by thinking about rules or ...

Any nontrivial decision presents a tournament of reasons. Choosing document drafting tools for law practice is a classic case, featuring a complex dance of circumstances, candidates and considerations. This is the third in a series of short ...

Question: My secretary is sick and absent from work a lot. Yet I need someone here every day to help me. What can I do? If your assistant is missing in action more than you like, you can find yourself in a ...

The more I conduct client feedback interviews, the more I realize how few quality contacts lawyers make with their clients outside the substantive legal work being done. The number of times clients fumble for the name of a lawyer who is actively ...

Without the right management tools in your firm, chaos, stress and confusion often reign. If you feel out of control ( Dustin Cole - January 20, 2016

A law practice in chaos is nearly every lawyer's biggest fear. (As if you needed to be told, right?) In the first post in his three-part series "Getting a Grip," Dustin Cole explained how a ...

Upgrading your networking skills is always a good idea, but what about your technology? We asked our legal technology and marketing dream team, “How do you use technology to track and connect with all of those great contacts you’ve ...