Managing a Law Firm

dealing with burnout
Cloud Computing and the NSA: The U.K. Weighs In

Cloud computing in the practice of law has been a hot topic recently. Regulators in the United Kingdom have issued guidance to solicitors commenting on the practice as it stands in the United States and — of far greater interest — devoting a ...

Megan Zavieh - January 8, 2014
Turning the Tiger: How to Handle the Aggressive Client

When you are paid to argue for a living, it’s pretty much a given that your job description will encompass some teeth-gnashing, hand-wringing and good old-fashioned tantrum-throwing. But even though a lawyer's world can be filled with anger, it ...

Ryan Sullivan - January 7, 2014
Don’t Make These Lead Intake Mistakes

A lot of lawyers spend good money to generate leads for new business through marketing, advertising, promotions and networking, in both online or offline venues. But much of that money is lost because of inconsistent and unsystematic intake when ...

Ryan Pitz - January 2, 2014
Trendspotting With the Legal Technology Experts

The top legal technology trends this year? All month, you've been reading about trends in the legal profession: Bob Denney's annual "Hot and Not," Doug Edmund's "Signs of Hope for Tomorrow's Lawyers" and Larry Port on the legal cloud. To ...

The Editors - December 20, 2013
Lawyers’ Top 10 Local Search Marketing Questions

These past few months, Mike Ramsey has been introducing us to Local Search Marketing. And, rookie, master marketer or somewhere in the middle, you’ve probably concluded that this is one incredibly complicated — and frustrating — world. ...

Mike Ramsey - December 18, 2013
Outsourcing for Beginners

When you open a solo law practice, especially early in your career, it’s easy enough to do everything yourself. Often you’re too poor to hire anyone anyhow, and if you haven’t yet built up your book of business, you have the time to figure ...

Ruth Carter - December 10, 2013
Attorney at Work
Win a Client’s Trust with These Three Phone Tips

Want your clients to be more open and honest with you? Make them feel at home. Sounds simple enough. A warm smile, an inviting office, and you should be all set! But what if their first interaction with your firm is over the phone? How do you ...

Katie Wilson - December 5, 2013
Transforming the Needy Client

The needy client is a multifaceted and challenging customer, usually driven by the forces of overwhelming anxiety. Although they appear in different guises, your rudimentary needy client is easy to recognize based on the unusually large number ...

Ryan Sullivan - December 4, 2013
2013 What’s Hot and What’s Not in the Legal Profession

For 25 years now, Bob Denney has been taking the temperature of the legal profession and sharing his firm’s observations on the most important business trends in the practice of law. We're pretty darn proud that Attorney at Work readers are the ...

Bob Denney - December 3, 2013
optimize your law firm website
Pump Up Your Law Firm Website

Your law firm website is the core of your marketing efforts. Yet it's easy to take it for granted. We know how it goes — you spend time and trouble getting it to work like you want, and then you move on to more urgent things. But, really, ...

Sayre Happich - December 2, 2013
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