Managing a Law Firm

We like to believe that if we do everything well, our clients will always love us, it's just not true. Here are 10 steps to soothe an angry client.

No one likes to pay bills. Even when the service or product we are paying for, such as attorney fees, is way more valuable than the actual dollar amount on the invoice, we humans just hate to see the money out the door. For instance, ...

An optimized client intake process is key to a law firm's growth. Reduce your firm's administrative burden while converting more leads.

Called the "Wave of the Future" by Reuters, Scale LLP is a full-service law firm built by Silicon Valley founders and GCs to provide an alternative to a traditional private practice.

Lawyer work-life balance: Why Lawyers Really Struggle. Key Takeaways Link Christin recently posted a fine article titled “Shoot for a Realistic Work-Life Balance.” While he does a nice job presenting practical steps you can take right now, ...

Are you stuck in your current practice area or are your skills transferable? Transferable skills refer to the abilities and knowledge that can be applied across different jobs and industries. These skills enhance a candidate’s versatility ...

Advice on setting your annual billable rate increase — and how to tell your clients.

Brooke Lively | Consider rolling out a new bonus structure designed for the greater good of the entire firm.

Wendy Merrill | Whatever the reason for assuming the role, few attorneys anticipate what awaits them in the MP's corner office.

Best practices for handling settlement funds starts with a properly written and executed contingent fee agreement. This document should clearly communicate to the client how funds from a settlement check will be disbursed. In the case when a ...