Managing a Law Firm

Our law firm has tried many different formats for performance reviews, but often we find we are doing reviews just to do reviews. In most cases, it's merely a repeat of the year before. Do you feel annual reviews are worthwhile? What is the best ...

Andrea Cannavina | Good organization habits can make you more efficient and productive, but it doesn't happen by accident. You need to get intentional to stop wasting time.

We can't alleviate all the stressors felt by our clients in the course of their legal matters, but when lawyers, law firms and clients work together, the stress can be reduced and effectively managed.

Gerry Riskin | Although certain things clients say are sure to get your dander up, I respectfully suggest you put the sword away and resist the impulse to parry and thrust.

Every lawyer knows mismanaging a trust account (IOLTA) can have terrible consequences. However, most lawyers receive little or no training in how to manage a trust account before opening one of their own. Law schools don’t address this in enough ...

To check turnover and retain more lawyers, firms look to what inspires and fulfills millennials.

Be sure to run a proper trademark search and file for federal registration before you fall in love with the name for your new law firm.

When I ask lawyers where most of their clients come from, the answers I hear range from fridge magnets to radio, but most law firms tell me their business comes from “word of mouth.” That's not surprising. After all, other people recommending ...

These are not situations to be won or lost. When clients get mad, you can only claim success when you calm them and neutralize the conflict.

Microsoft Outlook’s Message InfoBar is often overlooked. That’s unfortunate because it’s a wellspring of, well, info! Vivian Manning has tips for understanding what the InfoBar does and how to use it to save time and clicks.