Managing a Law Firm

Catherine Sanders Reach | What should a lawyer know about accepting credit card payments and other types of e-payments? What are the options and ethics to consider?

Brooke Lively | It is possible to reduce overhead costs while improving quality of life in your firm?

This list of changes or upgrades can help increase the number and quality of referrals you receive — including the types of work your referral sources send you.

Danielle DavisRoe | These five tricks will help you stay focused and get through your email faster.

In French, esprit de corps means “spirit of the group.” It refers to the camaraderie that inspires each individual to work toward the group's shared success. Esprit de corps is the heart of a healthy law firm — it represents the passion, support ...

Why not make your rate increase letter an opportunity to communicate clearly and confidently about where clients' money is going?

Danielle DavisRoe | We can’t completely remove ourselves from interruptions, but we can minimize them a bit with these tricks.

As hybrid work models take hold and employees — especially associates — ask for more flexibility, firm leaders are testing out new ways to keep people happy and engaged. Here’s what one legal technology company has learned about balancing ...

Last month, I wrote about the importance of communication when it comes to pricing your legal services ("Good Lawyers Talk Money with Their Clients"). Once you have the engagement, your invoices become a critical communication method. In fact, I ...

Sally Schmidt | As I reflect back on our many home-building experiences, it’s funny how closely they resemble experiences clients face with law firms. These takeaways may help you deliver a better client journey.