Managing a Law Firm

Maintaining a healthy relationship with your assistant is not an easy job. But, if you avoid these mistakes, a VLA can become an invaluable resource. With proper direction, they can baby-sit your law office in your absence.

Feedback is the fastest, least expensive way to change behavior quickly in the workplace. Here's how to do it.

Sally Schmidt | Success often can be measured by how many branches you create off an original contact’s tree.

For many young lawyers, dictation evokes images of dusty credenzas covered with tape recorders and microphones. But while today’s lawyers tend to be much more tech-savvy than past generations, they still use their voices to accomplish a lot ...

Converting a Word document to PDF is an essential Word skill, especially if you’re dealing with courts that require e-filing. Make that frequent task a one-click operation by adding Publish as PDF to your Quick Access Toolbar.

It’s almost a certainty that, at some point, every lawyer will have an unhappy client. In his seminal research on loyalty, business strategist Frederick Reichheld concluded that simply satisfying clients is not enough to retain them. Research ...

LawPay Checklist | Maintaining a positive cash flow is essential for your law firm. This white paper, we’ll lay out five ways to impact your bottom line.

Ida Abbot explains the benefits of retired partner groups, pointing to Faegre Benson's successful program and more ideas you can use.

To reach zero AR, firms must use batch billing processes and automatic withdrawals for payment.

Camille Stell | Is positivity even possible in law? Here are five ways to shift your mindset to unapologetically positive.