Managing a Law Firm

Jamie Spannhake | Here are five ways to spring clean your personal and professional life.

There is an old folk story that makes a fine metaphor for client development. In the tale, hungry strangers (read: the law firm client team) facilitate the people of a town (the team’s clients) giving them food (solving a problem and ...

If you’re a solo practitioner or in a small law firm, you are likely a slave to your smartphone, making sure clients can always reach you. As the managing partner at a small firm, I found it increasingly difficult to keep up with my clients' ...

Zola Suite Launches RPost’s Services in its Law Practice Management Platform Zola Suite has announced that email open tracking, certified e-delivery proof, email encryption, and e-signatures are now built into its law practice management email, ...

Until recently, law firms have had to rely on generic business software for managing customer relations, including intake. Salesforce is the longtime leader in that category. Starting with Avvo’s release of Ignite, however, law firm-specific ...

A big part of a lawyer’s role is negotiation, and that means numbers. A lawyer has to be able to calculate the value of whatever is being negotiated. Case evaluation is part art and a lot of math. Pulling a number out of the air and hoping the ...

It seems that every solo lawyer I meet has a list of things they would like to be doing better in their practice. Sometimes the motivating factor is business growth, sometimes it’s efficiency. At the heart of many “to do” items, though, is ...

During the ABA TECHSHOW 2017 program "The Startups Are Coming," Andrew Arruda suggested we reframe the sentiment to: "The nimble companies are here to help you." Not as sexy but a lot more accurate than an analogous popular refrain: "Robot ...

Chaos sounds the death knell for any solo attorney’s practice. It breeds confusion, distraction and disorder. Unfortunately, for most solos, chaos is the natural state of affairs. The reason is simple: The practice of law consists of many moving ...

Unhappy clients often choose to file ethics complaints against their poor-performing lawyers. What leads to their unhappiness? It may come as a surprise, but most ethics complaints are not about incompetence. Instead, most complaints revolve ...