MICROSOFT WORD QUICK TIPS

How to Set Outlook Reminder Email for Follow-ups

Video: Three ways to turn emails into tasks.

By Deborah Savadra

How to Setup Outlook Reminder email in Microsoft in Outlook.

Key Takeaways

  1. Protocol Limitations Exist: Traditional follow-up flags with timed alerts don’t work natively if your email account uses an IMAP protocol configuration.
  2. The Right-Click Drag Trick: Holding the right mouse button while dragging an email to the Tasks icon unlocks advanced options, allowing you to copy or move messages as embedded text or attachments.
  3. Inbox Centralization: Converting actionable emails into dedicated Tasks with custom alerts prevents critical requests from getting buried in a crowded inbox.

In today’s modern workplace, keeping your inbox organized is crucial. When you hover your mouse over a particular message in any folder, you’ll notice an outline of a flag icon. However, if your email is set up with the IMAP protocol rather than POP3 or Exchange Server, your options for flagging a message for follow-up are limited. You can still flag messages, but there aren’t any options for a built-in outlook reminder email for yourself or your recipients. Fortunately, you can smoothly add a reliable reminder using alternative methods.

Here’s a method for setting up an outlook reminder email and tracking alerts that works seamlessly, regardless of how your email account is set up.

How to Set Follow Up Reminders by Turning Outlook Emails into Tasks

Simply select the email message you want to be reminded of, then hold down the right mouse button (not the left one you normally click with) and drag the message down to Tasks. You can also use the “Add Reminder” option to set a dedicated follow-up alert for the email message. Alternatively, you can drag the email to the calendar icon to create an appointment-based reminder. Release the mouse button, and you’ll be presented with three choices:

  • Copy as Task with Text. This leaves the original email in your Inbox or other folder and embeds the text of the email in a new Task. If you were to use the left mouse button to drag your email to the Tasks folder, this is the default behavior.
  • Copy as Task with Attachment. This leaves the original email in your Inbox or other folder and embeds the email in your new Task as an attachment. This choice is particularly useful if the original email has attachments itself that you’d want to be able to open and view directly from the Task.
  • Move as Task with Attachment. This embeds the email into your new Task just like the previous choice, except it deletes or removes the original email from your Inbox.

Pick one, and a new Task item opens. From there, you can set a start and end or due date, choose a precise reminder time from the drop-down menu, note the status and priority, and even assign it to someone else in your workgroup. You can also select a custom date for the reminder to suit your specific project deadlines.

Managing your daily workflows by setting up a default outlook reminder email system for all tasks ensures you never miss a critical client deadline.

Advantage: Turning emails into Tasks gives you a centralized hub to keep running notes on your progress — whom you called, what documents are missing, and what subsequent follow-ups are needed.-up you need to do and so on. Adjusting the reminder time can help you stay on top of your tasks. Following up in a timely manner shows respect for the recipient’s time and helps maintain effective communication.

Track To-Dos in Your To Do List

Regardless of which method you use to follow up on your emails, they’ll show up on your master To-Do List within the Tasks folder. In our standard hybrid and remote law firm setups, keeping these visible is key to staying productive.

For even easier access, you can open a persistent To-Do Bar from the View tab in both your email view and your Outlook calendar view.

Turning emails into Tasks moves you away from using your active inbox as a messy, overwhelming to-do list, allowing you to clear the clutter and sharpen your focus.

Click here to read more of Deborah’s Microsoft Office tips.


Outlook Reminder Email FAQ

Why are my Outlook follow-up reminders failing to pop up?

If your custom task alerts aren’t triggering, it’s usually due to a system notification setting block. Navigate to File > Options > Advanced. Scroll down to the Reminders section and ensure the checkbox for “Show reminders” is checked. If you are working within a firm network, occasionally group security policies or cache errors freeze the reminder window, which may require an IT profile reset.

Can I set an Outlook reminder email that automatically alerts the original recipient if they don’t reply?

Not natively through standard IMAP flagging. If you want an automated sequence to ping a client or opposing counsel who hasn’t responded, you will want to deploy an automated flow utilizing tools like Microsoft Power Automate or draft a quick email template. For standard internal tasks, however, keeping the reminder focused on your own To-Do list remains the safest best practice.

Why does an old Outlook reminder keep popping up even after I dismiss it?

This is a classic Outlook sync glitch that frequently happens when a local profile falls out of step with the cloud server. It often happens with recurring calendar items or older tasks. To fix this permanently, you can try clearing the reminders cache: close Outlook completely, open your Windows Run dialog (Win + R), type outlook.exe /cleanreminders, and hit Enter.

How can I visually separate my standard daily tasks from email follow-up tasks?

The most efficient way to handle this in your To-Do Bar is by using Categories. You can right-click your newly created task, select Categorize, and assign a color-coded label specifically for “Client Follow-ups”. You can learn more about managing your daily priorities in our guide to Lawyer Time Management.

Illustration ©iStockPhoto.com

Categories: Lawyer Tech Tips, Legal Technology, Videos
Originally published May 12, 2026
Last updated June 13, 2026
share TWEET PIN IT share share
Deborah Savadra Deborah Savadra

Deborah Savadra spends a lot of her time explaining technology to lawyers, mostly as editor and chief blogger at Legal Office Guru, but also as a copywriter specializing in marketing content for legal tech companies. Deborah has spent 20+ years in the legal field as a legal assistant, paralegal and software trainer. Watch her quick tips videos here, and follow her on LinkedIn and @legalofficeguru.

More Posts By This Author
MUST READ Articles for Law Firms Click to expand
envelope

Welcome to Attorney at Work!

       

Sign up for our free newsletter.

x

All fields are required. By signing up, you are opting in to Attorney at Work's free practice tips newsletter and occasional emails with news and offers. By using this service, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy.