Daily Dispatch

Friday Five

Simplify Your Social Life with Livefyre

By | Sep.14.12 | Daily Dispatch, Marketing & Business Development, Social Media, The Friday Five

If you are hard at work building your online presence, with a website, a blog (or two) and social media accounts, soon you’ll find that managing the “back end” can make you a little, well, batty. Preferences. Security settings. Passwords. Comments! Gwynne Monahan, community manager at Clio, has a solution to the comments complexity at least: She manages them all for multiple sites with Livefyre. For today’s Friday Five, she has five reasons you’re going to love it.

The Five Best Things About Livefyre

When I like something, I really like it and take every opportunity to make it known. Call it product advocacy, brand advocacy, whatever. When I like something, you’ll know it. And one of those things is the Livefyre commenting system. Here’s why:

  1. One profile. I use WordPress for my personal blog, and it’s the platform on which the Clio Blog and Small Firm Innovation run. Managing comments and interactions for all three takes work. Livefyre makes it easy, though, by letting me use one profile. I don’t need to set up one profile to comment and manage my blog and another profile to comment and manage Clio and SFI. It simplifies things a great deal.
  2. Social pluses. I read. A lot. And I share. A lot. And I like to pull people in or share something I know one or two others will find interesting or useful. Livefyre lets me do that. Mentioning other people in a comment notifies them, and pulls them into the conversation. A simple tweet and poof! They’re part of the conversation. An added benefit is easily exposing the blog to a new audience.
  3. Comment moderation from one placeI don’t need to be in WordPress to moderate or respond to comments. I can do it all from Livefyre. That means three less tabs to lose in my browser. Sold.
  4. Customer support. It rocks! Email. Twitter. Whatever the method, it’s always courteous and responsive. The support folks engage in conversation as well, which I like and enjoy. And I have yet to stump them.
  5. Anti-Gwynne force field. I inadvertently break things. I have an aura that causes technology to briefly stop working when I’m around. Just ask my co-workers at Clio. Livefyre, though, has worked since installation. They even let me beta test their new version.

I’ve used other commenting systems like Disqus, the other popular system, but from a user perspective I found it clunky. Livefyre is super-easy from a user perspective, and that made me try it and fall in love with it as an administrator, too. Don’t take my word for it, though. Go try it out yourself, and see what you think.

Gwynne Monahan is best known by her Twitter handle @econwriter5. She has written several articles on open source applications for lawyers and legal professionals, and has presented on open source as well as issues surrounding social media. She is currently Community Manager for Clio and is spearheading Small Firm Innovation.

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4 Responses to “Simplify Your Social Life with Livefyre”

  1. Meghan
    14 September 2012 at 3:34 pm #

    Thanks so much for sharing your Livefyre story Gwynne! We really appreciate all of the feedback you’ve shared with us and are thrilled to have you in our community. Thanks for helping to make Livefyre what it is – we couldn’t do it without your help.

  2. Rosana H. Ortega
    26 September 2012 at 6:01 pm #

    Personally am a Disqus user myself when going from blog to blog. May have to give Livefyre a try. Thanks for the reveiw!

  3. Attorneys In Orlando
    13 November 2012 at 8:55 am #

    We are thinking about adding livefyre to our site as well. Can you explain the difference between livefyre and disqus. From what i understand livefyre as better social sharing features?

  4. Gwynne
    19 November 2012 at 2:24 pm #

    I keep wanting to +1 each comment!

    @Megan: You’re welcome! Happy to part of the Livefyre community.

    @Rosana: You’re welcome! I still use Disqus to comment as there are plenty of blogs that have it installed. There’s no escaping it, but I do prefer Livefyre from both a user and admin perspective. The whole experience is just better, in my opinion.

    @Attorneys In Orland: Livefyre is definitely better at social sharing. It has a nifty dropdown name feature, and with a little trial and error (as I sometimes spell @jeffrey_taylor as @jeffery_taylor) I can find the name of the person I want to tag and draw into the conversation. Liveyfre sends a simple tweet, too, mentioning the person and a link to the post.

    In the end, though, it comes down to personal preference. I like the look and feel of Livefyre better than Disqus, and am a big fan of its social sharing functions, customer service and all around usefulness. They’re quick to update, add features and keep improving the product. I’d at least give it a try and see what you think.


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