Legal Tech

Beyond the Hype: The Legal AI Tools Law Firms Are Really Using Today

By Jamie Ormand and Anthony Sorendo

Last year, a midsize law firm slashed contract review times by 60% — not with futuristic hyped-up technology, but by deploying AI tools that fit seamlessly into their daily workflows. Across the legal industry, firms of all sizes are quietly transforming how they work, using legal AI tools to automate routine tasks, accelerate research, and capture billable hours that once slipped through the cracks.

While generative AI has dominated legal headlines, the real story is about the measurable results and practical solutions that can give back time that attorneys lose to administrative tasks.

This article explores how forward-thinking law firms are leveraging AI today, with workflow-specific examples and lessons learned, to help you plan your own route to a more innovative, more efficient practice … with AI.

AI in Contract Review

Tools like Spellbook, which integrates with Microsoft Word, and Kira Systems, known for contract analysis, are helping attorneys automate tedious review tasks while maintaining control over final decisions. For example, a midsize litigation group cut contract review time by 60% using an AI assistant that summarizes terms, flags missing clauses, and compares documents to preferred language.

For legal research, platforms such as CoCounsel by Casetext and Lexis+ AI deliver rapid, accurate results, freeing attorneys to focus on strategy. Another team used AI analytics on past case data to sharpen their litigation strategy. The patterns they found helped them set better expectations and adjust early assessments. Solutions such as Harvey and Luminance are increasingly used to analyze large volumes of case data and visualize risk.

AI Tools in Daily Operations and Administrative Tasks

Many law firms are now leveraging AI for daily operations and administrative tasks. Microsoft Copilot, integrated into familiar tools like Word, Outlook, Teams, and SharePoint, allows legal professionals to automate routine tasks such as drafting documents, summarizing lengthy emails or Teams threads, creating task lists, or analyzing Excel data. Copilot can even help to automate compliance checks — all while maintaining strict data security and confidentiality within their firms’ Microsoft 365 environment. Additional programs like Otter, Fathom and Read can make meetings more effective and actionable by providing automatic recording and transcription. It can email a summary and generate a task list with owner assignment.

Another firm leveraged LegalNavigator and Lawmatics to streamline client intake and onboarding, as well as automate intake processes, thereby speeding up new matter creation and reducing repetitive data collection.


Legal AI Tools 2026

Product NameCategorySEO-Friendly Description
CoCounselLegal ResearchLegal AI assistant that provides tools for legal research, document review, document drafting, and document analysis
FathomMeeting ProductivityAn AI meeting notetake that records, transcribes and summarizes Zoom, Google Meet or Microsoft Teams calls and identifies action items.
HarveyLitigation & AnalysisA generative AI platform for law firms designed to assist with regulatory analysis, litigation strategy, and large-scale data sets.
KiraContract AnalysisAI Conract software for legal document analysis, focusing on data extraction and automated contract review.
LawmaticsCRM & IntakeLegal CRM and marketing automation platform used by law firms to manage client intake and onboarding workflows.
LegalNavigator.aiCRM & IntakeAI intake solution for legal professionals that automates lead qualification and initial client onboarding processes.
Lexis + AILegal ResearchA legal research tool that utilizes generative AI to provide answers with authoritative citations and support legal drafting.
LuminanceContract AnalysisA legal AI platform offering automation for contract negotiations, document discovery, and risk visualization.
Microsoft CopilotGeneral ProductivityAI productivity assistant integrated into Microsoft 365 apps to help with legal drafting, email management, and data analysis.
Otter.aiMeeting ProductivityAn AI transcription service that generates real-time meeting notes and automated summaries for professional use.
Read.AIMeeting ProductivityA meeting assistant that produces automated summaries, task lists, and engagement analytics across various communication platforms.
SpellbookContract AnalysisAn AI contract tool that integrates with Microsoft Word to assist with drafting and reviewing legal language.

Why These Law Firms Succeeded With AI Adoption

Firms that saw meaningful results tended to follow a similar deployment plan. An approach that aligns with modern AI adoption frameworks for law firms, including strategies for overcoming resistance, managing privacy, and building user confidence.

  • They started with small pilots. Rather than trying to transform the entire practice, they ran short, minimal risk tests within a single workflow or practice group. Early wins created momentum without overwhelming staff.
  • They involved internal champions. Tech-curious attorneys or administrators helped evaluate tools, translate needs to vendors, and build trust among colleagues.
  • They chose tools that matched their resources. Because most smaller firms lack IT resources, they favor cloud-based AI tools with simple setup and strong vendor support. This reduced friction, allowing pilots to launch quickly.
  • They took client privacy seriously. Firms did not proceed until they understood how each tool protected client information. They examined encryption, audit trails, access controls, and data residency requirements. Addressing privacy concerns early helped reduce internal resistance and ensured compliance with professional responsibilities.
  • They prioritized practical training. Training sessions showed attorneys exactly how AI fits into their daily work. This improved the law firm’s AI adoption and helped reduce anxiety for those less comfortable with new technology.
  • They created fast feedback loops. Users were encouraged to share what worked and what did not. This transparency normalized experimentation and allowed teams to improve pilots before expanding.

What They Gained and What They Learned

Although outcomes varied by workflow, firms reported consistent results across workflows. AI reduced repetitive work and improved turnaround times. Attorneys and support staff said they felt more focused when they no longer had to manually document, review bills, legal research, or perform mundane tasks.

Financial improvements appeared early as well. Billing workflows captured hours that would otherwise have been lost.

These gains came with essential lessons.

AI is not autopilot. Expectations need to be set and managed. Every firm emphasized the need for human oversight. AI accelerated the routine work that surrounds legal judgment but did not replace it, and attorneys remain in control.

Some improvements are realized almost immediately, while others require refinement. The most effective implementations set clear benchmarks and track progress using both quantitative and qualitative measures to show continued wins. This paves the way for completing longer implementations or those that require broader adoption.

Where Firms Go from Here

The path forward is achievable. Start small. Tie AI directly to business outcomes. Celebrate early wins. Keep a close eye on privacy, security and ethics. And listen to the people who use these tools every day. These approaches help you build healthier practices, happier teams and stronger client service. The message for firms getting started with AI … you do not need to leap into the future. You only need to take the next practical step.


Integrating AI tools directly into your existing workflow can reduce the “context-switching” that often drains productivity. Many of the tools you listed in this article offer dedicated add-ins for Microsoft Word and Teams. Here is a breakdown of how these tools integrate with the Microsoft ecosystem. — Attorney at Work Editors

Microsoft Word Integrations

These tools provide a side panel or ribbon inside Word, allowing you to draft and review without leaving your document.

  • Spellbook: Designed specifically as a Word add-in. It suggests language, identifies missing clauses, and handles redlining directly in your document.
  • CoCounsel (formerly Casetext): Offers a “CoCounsel Drafting” add-in that allows you to use its AI research and drafting capabilities within Word.
  • Lexis+ AI: Includes the “Lexis+ AI Drafting Suite,” which brings its legal research and authoritative content into the Word interface.
  • Harvey: Features a dedicated Word Add-In that lets you run “Playbooks” to review contracts and populate tables using natural language prompts.
  • Luminance: Provides AI-powered negotiation and review features directly within Word.
  • Lawmatics: While not a “live” AI assistant in Word, it uses a Word integration to allow you to upload .docx templates with “merge fields” that automatically populate with client data.

Microsoft Teams Integrations

These tools typically function as “bots” or meeting assistants that join your calls to handle documentation.

  • Read.AI: Automatically joins Teams meetings to provide real-time engagement metrics, transcriptions and summaries. It can also summarize Teams chat threads.
  • Fathom: A meeting assistant that records and transcribes Teams calls, allowing you to highlight key moments that are then synced back to your team.
  • Otter.ai: Integrates with Teams to provide live transcription and can automatically send post-meeting summaries to your participants via Outlook or Teams.
  • Microsoft Copilot: As a native Microsoft tool, it is built directly into Teams to summarize meetings in real-time and help you catch up on missed discussions.

Image © iStockPhoto.com.

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Jamie Ormand and Anthony Sorendo

Jamie Ormand and Anthony Sorendo are Project Managers in the AI Practice Group at Innovative Computing Systems, where they help small and mid-sized law firms evaluate, implement, and scale practical AI tools.

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