Daily Dispatch

"Another end-of-year chore. What should we send out? Does anybody even care?" Those thoughts come to mind whenever it’s time to start thinking about sending a holiday card. It doesn’t have to be this way. What have your clients heard from you ...

What do lawyers fear most about technology? What should they fear? For this All Hallows' Eve edition of Friday 5+ Tech Tips, we asked the practice management experts for their best — or is it worst? — legal tech horror stories. Here are chosen ...

You don’t have to be afraid of ghosts this Halloween. In fact, you might consider these five thoughts about working with one. 1. Why would I want to work with a ghostwriter? Most lawyers tend to write, well, like lawyers. A ...

The process of updating your law firm’s website or marketing materials invariably creates strong opinions about whether to change the firm’s logo. While consistency and brand equity (as well as being budget friendly) are valid arguments for ...

We smiled when we read the name of Diana Stepleton’s upcoming session at this year’s MILOfest:”Hugging Your Clients.” Client service is one thing, but making your clients feel they have been hugged is something else ...

Much has been written and said about the value of forming client teams, but a recent conversation made me realize not all lawyers understand what that actually means.

The annual Legal Marketing Association Technology West conference is the equivalent of the State of the Union for law firm marketers. It’s a hands-on, application-oriented meeting with presentations from those at the top of their fields. Many ...

We’ve all found ourselves trapped in a dead-end conversation at a networking event. Someone drones on about a topic in which you have no interest. Or, it’s simply someone you don’t like. Or maybe you just don’t want to spend that much time with ...

By now you've probably seen the video The Evolution of the Desk. It got us thinking (and looking askance at our own desks!). If this is the space where we spend our days, it says so much about us. But … what exactly does it say? Attorney at ...

What's new in the practice management technology zone? Here are a few quick links to new products and updates — some debuting this week — plus a few applications to help you prepare for trial. Clio announced two new major ...