Daily Dispatch

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Turn Clients into Client-Advocates: The Brand Experience

Research suggests that life experiences, not material things, are the key to happiness. Nonetheless, by and large, people still choose to spend more of their money on material items because they believe they’re of greater value. After all, it’s ...

Jay Harrington - September 30, 2014
Resigned to Being in the Rut?

Lawyers can easily find themselves, very early in their careers, in a predicament of epic proportions. It happens when you don’t know what to do next, and end up in a rut — a long, deep track made by the repeated passage of the lawyers (um, ...

Chris Hargreaves - September 29, 2014
For Better or Worse: Customizing Styles in Microsoft Word

In last month’s column, "Stylin’ It in Microsoft Word," I showed how using Word's default Styles to format documents can make your life much easier — and urged you to "leave ’em as Microsoft set ’em." Still, I had a few requests from readers who ...

Vivian Manning - September 25, 2014
Legal Technology Product Beat
Clio Debuts Extreme Makeover, Fastcase Partnership — and Android App

At the Clio Cloud Conference, starting today in Chicago, Clio announced the latest iteration of its cloud-based law practice management platform — Clio Next. And there's more: Clio announced an exclusive integration between Clio and Fastcase, ...

Joan Feldman - September 22, 2014
Looking for Business with the Right Outside Organization

Recently, one of my clients attended a public utilities association meeting. It's an industry in which he has both a client and an interest. When I asked how things went, he marveled that there were no other lawyers in attendance (although there ...

Sally J. Schmidt - September 22, 2014
Lawyers, Depression and Substance Abuse: A Candid Q&A

The suicide of actor Robin Williams made many, including me, reflect on how problems related to depression and substance abuse can lead to desperate, irrational actions. Lawyers in general tend to be more susceptible to problems like these. ...

Ruth Carter - September 18, 2014
Legal Technology Product Beat
Product Beat Fall 2014: Law Practice Management Alley

For legal technology, it's been a year focused on start-ups, disrupt-style events, Joan Feldman - September 17, 2014

Client Service
Think Like a Client: Mind the Gap

Let’s face it: Lawyers don’t think, talk or write like regular people. We’re trained not to. The systems we work in are bewildering. The language we speak is full of specialized terms. The documents we create are both written in our language and ...

Mary Lokensgard - September 16, 2014
Social Media
Using Social Media to Find Better Job Candidates

Whether you consider yourself "social media-savvy" or not, your prospective employees likely are. The days of placing want ads in the local paper are long gone. Certainly, you can post job listings on standbys like Monster.com, or aggregators ...

Noble McIntyre - September 15, 2014
Friday Five
Techy Tips to Protect Your Time

Time is money. We all know it. But the fact is, we all have the same 24 hours each day, and it's just not enough. And like everyone else, when the day ends, it seems like more has been added to our to-do list than has been removed. Want to ...

Andrea Cannavina - September 12, 2014
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