Daily Dispatch

The Welcome Mat
Instilling Client Confidence in Your Practice

In this series, Oklahoma attorney Noble McIntyre has been offering tips on rolling out the welcome mat for clients and prospective clients. His first two posts provided pointers on phone etiquette and office appearance — but it's the people ...

Noble McIntyre - April 14, 2014
Friday Five
What’s the Buzz with Legal Marketing?

The Legal Marketing Association (LMA) held its annual conference last week in Orlando, Florida, attended by more than 1,200 professional marketers. The buzz focused on a range of topics, from adapting to the “new normal” and sophisticated ...

Mark Beese - April 11, 2014
Video
Lawyers: Get (In) Credible with Video

The best way for potential clients to gauge chemistry and competence — short of meeting you in person — is by watching you in an online video. With a mere tap on their tablet or smartphone, they can get up close and personal for a sample of your ...

Drew Keller - April 10, 2014
Nothing But the Ruth
Putting Your Personal Brand to the Test

Katy Goshtasbi provides an excellent yet simple definition of a personal brand: It's what people say about you behind your back. Essentially, it’s your reputation. As people have become more active on social media, though, the idea of a ...

Ruth Carter - April 9, 2014
Back to Business School for Ethics Violations

When a lawyer runs afoul of the rules of professional conduct, there are consequences. Depending on the severity of the rule violation, discipline might consist of disbarment, suspension, reprimand (public censure) or admonition (private ...

Roy S. Ginsburg - April 8, 2014
Keeping Your Spring Fashion Frolic in Check

Loyal adherents to the professional dress code shudder at the arrival of warmer weather. Spring — especially that first 65-degree day — is the time when normally well-dressed lawyers are tempted to throw off their woolen suits and play hooky, at ...

Ryan Sullivan - April 7, 2014
Friday Five
Five Moves Toward Paperless Perfection

When he started his solo practice, Bryan Sims knew he wanted a paperless firm: "I didn't want to pay for storage," he recalls. At ABA TECHSHOW 2014, Sims said a change of attitude is the key to a paperless path: "The first step is to change your ...

Joan Feldman - April 4, 2014
Why a TED Talk Is Like a Chicago Hot Dog

These days it seems like everybody wants to claim, “I gave a TED talk.” The reason? These talks are famous for being fresh and interesting. TED talks are no longer than 18 minutes — ever. Official TED talks take place at TED or TED-licensed ...

Theda C. Snyder - April 3, 2014
Enterprising Lawyer
The Enterprising Lawyer: William Marler

Who are these “enterprising lawyers”? Actually, they are easy to spot. Look for the happier, more engaged lawyers. Deeply invested in the power of the work they do for their clients, they seem to have more energy for getting things done than ...

The Editors - April 1, 2014
dealing with burnout
Random Trust Account Audits: Latest Wave of Regulator Concern

Trust accounting has always been a hot topic for ethics regulators. Understandably, of course, since how lawyers handle their clients’ money goes not only to the heart of the trust between a lawyer and a client, but it can also have wide-ranging ...

Megan Zavieh - March 31, 2014
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