Friday Five

At "Hackcess to Justice" last week in Boston, lawyers and developers spent two days hacking away at a "technological-enabled solution" to improve access to justice. Sponsored by the ABA Journal and hosted by Suffolk Law School in Boston, ...

Getting serious about solving that irritating practice management problem but need a little help? Did you know that you can access — at no charge — hundreds of Attorney at Work daily dispatches by simply searching our archives? There you'll find ...

We all have habitual ways of relating to other people, and chances are your habits haven't changed much over the years. So ask yourself, does the way you communicate and behave foster positive relationships with clients, colleagues, family and ...

What’s the biggest predictor of a law firm’s success? Hint: It’s not the firm’s bottom line.  1. Clients are canaries. Research into seven failed professional services firms, four of which were law firms, indicates declining client satisfaction ...

An earlier post talked about the importance of getting a professional headshot as a smart way to introduce yourself online and establish your brand. But do you know what potential clients are looking for in a photo? Leigh McMillan does. As ...

Practice innovation — at least in terms of pricing, project management and process improvement (the three "P's") — is the focus of the Legal Marketing Association’s P3 Conference, which just wrapped its second year. We asked Steve Nelson to ...

The Annual Super Marketing Conference brings noted legal marketing experts from across the continent together in Boston (and is broadcast broadly beyond) to share their wealth of knowledge in a packed day of panels and presentations. The fourth ...

Email! We may love it for its convenience or hate it for its omnipresence, but it’s tough to imagine a life, especially a productive work life, without it. But what you might really like to imagine are some new ways to enhance its daily use. ...

Mitch Albom, who has been regularly employed as a sportswriter for the Detroit Free Press, has written songs for Warren Zevon and penned a few books, one of which is "The Five People You Meet in Heaven." Now, I’ve never read that book (per my ...

I've got good news and ... er, weird news. First the weird: Whether you like it or not, you have become a media outlet. If you don't believe me, think for a minute about all the stuff — pictures, posts, emails, videos, opinions, reviews — that ...