Columns

Annette Choti | Benefits and challenges of live chats and bots, as well as popular platforms.

Danielle DavisRoe | These five tricks will help you stay focused and get through your email faster.

Attorney advertising has morphed from Yellow Pages ads to web platforms — and referral services have evolved as well. Once the province of nonprofit bar associations and entirely permitted under the ABA Model Rules, what we used to call simply ...

Get to the Point | The error that seems increasingly common is “much adieu.” That should be “much ado.”

Annette Choti | Seven helpful hints to help you produce a top-notch legal blog — and nine quick tips to ramp it up!

Why not make your rate increase letter an opportunity to communicate clearly and confidently about where clients' money is going?

Danielle DavisRoe | We can’t completely remove ourselves from interruptions, but we can minimize them a bit with these tricks.

Jay Harrington | A growth mindset, manifested through daily business development activity, is the lead domino for achieving your long-term career goals.

Last month, I wrote about the importance of communication when it comes to pricing your legal services ("Good Lawyers Talk Money with Their Clients"). Once you have the engagement, your invoices become a critical communication method. In fact, I ...

Sally Schmidt | As I reflect back on our many home-building experiences, it’s funny how closely they resemble experiences clients face with law firms. These takeaways may help you deliver a better client journey.