You At Work

There's no getting around it. As a lawyer, you must be able to meet the gaze of everyone you speak to, and you should always make eye contact when addressing an audience. Easy to say, of course, but somewhat harder to execute. I’ve heard lots ...

Some time ago I was stunned by a discussion with a law firm that had almost been scammed into sending several hundred thousand dollars overseas. The incident involved what turned out to be a fraudulent check from a "client" and a request to ...

Cloud computing in the practice of law has been a hot topic recently. Regulators in the United Kingdom have issued guidance to solicitors commenting on the practice as it stands in the United States and — of far greater interest — devoting a ...

I always emphasize the importance of remaining optimistic when coaching lawyers on the topic of job hunting. And, lawyers being lawyers, I always need to provide some reason why they should remain upbeat. I have a simple answer: The job ...

You don’t need to be reminded what a tough market it has been these past few years. But while it’s been bad out in the trenches, imagine how discouraging it’s been for law students slogging their way through torts and contracts and civ pro ...

There are oh-so-many things to be grumpy about. We could start with politics. Or the traffic. Or even the coming holidays. But let's not, eh? Being grumpy is just too easy. Instead, let's shoot for the flip side of grumpy and go for grateful ...

Lawyers typically dread attending events like annual bar association fundraisers, CLE conferences — or any gathering where there will be a large number of attendees. In short, they dread the type of event where their "working the room" skills ...

In this edition of "Ask the Experts," Holli McVean, office manager at Carscallen LLP, and a member of the Association of Legal Administrators, has great advice for getting all the information you need — efficiently and politely — from cold and ...

Nothing trite. Nothing cliche. Just lots of specific ideas for those hard-to-please attorneys!

Ryan Sullivan | Tips to prevent or (if need be) alleviate a client's anger over a not-so-happy ending.