Communications Skills

Here’s one for the books. You can bank on it. Clichés are overused phrases that everyone knows. Pundits of good communication advise shunning clichés as unoriginal and boring — which is why readers of these posts may be surprised to see me take ...

We all have habitual ways of relating to other people, and chances are your habits haven't changed much over the years. So ask yourself, does the way you communicate and behave foster positive relationships with clients, colleagues, family and ...

In their written communications, lawyers need to use the right words and the right number of words in the right way. If you circumvent your content, malign your meaning, dangle your modifiers or otherwise mangle your sentences, you might very ...

No one needs to reinvent the wheel every time a new project comes through the door. It’s the reason document management and document assembly programs exist. But no matter how good your forms are, or how cutting-edge your software is, they ...

Previous Attorney at Work posts have discussed how to use Twitter for maximum effect while assuming you have an interest in it as a marketing tool. But some lawyers say they do not have Twitter accounts because it is irrelevant to their practice.

We are so used to instant gratification when it comes to communication — instant messaging, texting, all-access all-the-time smartphones. We can’t even get away from it when we travel, especially now that more and more flights are Internet ...

Trust: It’s a quality that supports ease of communication and smooth case management and secures your colleagues’ and clients’ loyalty. But with so much happening today in the online space, how do you establish it? Here are four building blocks ...

Your vocabulary is probably better than the average reality-show star, but if, you know, you are addicted to “amazing,” or find yourself, like, OK, wanting to, like, break some of your, uhm, bad speech habits, this post is for you.

The best way for potential clients to gauge chemistry and competence — short of meeting you in person — is by watching you in an online video. With a mere tap on their tablet or smartphone, they can get up close and personal for a sample of your ...

These days it seems like everybody wants to claim, “I gave a TED talk.” The reason? These talks are famous for being fresh and interesting. TED talks are no longer than 18 minutes — ever. Official TED talks take place at TED or TED-licensed ...