Communications Skills

We know it sounds like an oxymoron, but a “Red-Tape Reduction Committee” might actually be the thing your practice needs. Today, Vivian Manning describes how forming just such a committee is helping her newly merged firm dispense ...

In the grand scheme of things, we are all newbies adjusting to using mobile devices. After all, even if you had one of the first iPhones, it has only been five years. Technology consultants and others who make their living helping us to find ...

I felt like Indiana Jones. Instead of snakes, there were power cords slinking around my feet. Instead of a whip, I held a ballpoint pen. Instead of a hat, I wore, well, my hair was perfect. I was not looking for treasure. No, I was looking for a ...

Well, really … why should he? I mean, knowing that people do things for their own reasons and not for yours, what’s in it for your partner to cross-sell you? Why should he introduce you to his client and promote you as someone who could help ...

Uh oh. You’re at the start of a meeting or a client presentation and it takes a sharp left turn. Perhaps you misjudged your audience or suddenly you realize you are horrifyingly off topic. Or, more commonly, you may have inadvertently hit a hot ...

Stop right there! Before you take step one to create your law firm's new website, pause to figure out what it is you really want your website to do—and who you want it to attract. Define your intended visitors as narrowly as possible. Do you ...

I have served as the commissioner of my fantasy football league for a decade. I've also never won. Perhaps I am a masochist. Or maybe insane. Regardless, I remain in charge of a frustratingly painful organization that requires me to spend ...

While forgetting names is not the worst thing you can do socially, conversely, remembering names is one of the best. It eases social situations, sets you apart from the other bumbling schlubs, lets your companion know that they had a positive ...

Andrea Cannavina has advice on how to be in this strange land of the internet, without being a stranger.

Short is the new black. In a society where each and every one is frenetic, overworked and overwrought, the most effective marketing, then, is compact and to-the-point. But, even if you can write it, they will not come unless you choose the most ...