Attorney Client Relations

Analog Attorney: Handwritten notes and fine stationery are valuable tools for piercing through the white noise of constant electronic communication. Bull Garlington has quick tips for dashing off a manual memo.

Sally Schmidt | The service you provide is every bit as important as the services you provide.

By proactively adopting AI as an enhancement rather than a replacement for human expertise, your firm can earn clients’ trust and increase the value of your services.

A recent survey by iLawyer Marketing sought to identify key decision-making factors for consumers when hiring a personal injury attorney.

Joan Feldman | While it may seem routine to you, and no big deal, hearing their attorney’s voice can be a lifeline for a client.

Wayne Hassay | No-nonsense insight on how legal service plans work and how they deliver for solo and small law firms.

Have you told your clients you appreciate them lately? Perhaps some inspiration is in order.

Jay Harrington | You need a simple strategy — a one-page marketing plan — that prioritizes rapid action you can build on.

There's nothing like meeting in person to help build client relationships. From setup to follow-up, tips for making the most of a client visit.

Jay Harrington | Initiating client conversations positions you as a trusted advisor who is the “first phone call” when new legal needs arise.