Attorney Client Relations

Are you sending mixed messages by saying one thing and doing another? Can you tell when people are trustworthy, bored, anxious or interested by the way they sit or how they look at you? So far in this series on body language, we've looked at ...

It's one of the fundamentals they drummed into you in law school: It is your job to know the answers. That's why clients seek your help, right? How you prove you are smart, and why they pay your bills? Well, yes and no. In many cases, it's less ...

The Friday Five | Life is complicated, but your relationships with your clients don’t have to be.

Sally Schmidt | After two years away from in-person conferences, tradeshows and other large gatherings, your skills may be rusty.

Analog Attorney | Beautiful personalized notecards from moderately priced to obscenely expensive.

Sally Schmidt | Know the people who know the right people.

Sally Schmidt | Remember that people’s impressions are based on their experiences with you more than on your words.

Nothing But the Ruth! | What is the right word for a "drop-everything-and-fix-this" rate? Is it “urgent?” Is it “expedite?”

Sally Schmidt | Remember that people’s impressions are based on their experiences with you more than on your words.

Product Review | Case Status software's new SMS for Legal helps law firms easily (and securely) text with clients as part of their case workflow.