Managing a Law Firm

Why is it that we take care of everyone and everything else before we take care of ourselves? Why do we neglect our needs in ways we would never tolerate from another person? Why do we accept this self-treatment? Perhaps it's because no one ...

We’re a bit obsessed with numbers at Attorney at Work. (You have seen “The Friday 5,” right?) As of July 1, we figure our expert contributors have written more than 1,150 original posts since our 2011 launch. That’s ...

One of the downsides of traveling is that email keeps coming in while you’re gone. Although I had an awesome time doing The ...

It’s something you hear when you’re starting your career (and something you’ll hear constantly, throughout your career, if you’re a nonconformist): "You have to be more professional." Of course, that begs the question, just how does one "be ...

In a few months, I will celebrate my third anniversary as a solo practitioner. Without question, this experience has been the most rewarding of my nearly 16 years practicing labor and employment law. In reflecting on this arbitrary milestone, I ...

Before you fire those agreements off to your client in an email, there are some key questions to ask.

In "Accommodating Clients with Special Needs," we talked about steps you can take to provide superior service to older adults and people with disabilities. But "special needs" can also apply to clients who are full-time caregivers or busy ...

Sometimes the most profound lessons arise from the simplest of exchanges. So it was for a young Jordan Furlong in the early days of his career as an adventurous service provider. He says the best pricing advice he ever received came from an ...

If you're using one of the Ribbon versions of Microsoft Outlook, you've probably overlooked one feature right on the Home tab: Quick Steps. Quick Steps are like macros — they string together several actions and make them all accessible with one ...

In "Getting Things Done," productivity guru David Allen says dictation is one way to get what's in your head out, and make it useable. I agree. Dictation can help get more stuff done with less effort. Especially when it's not just “documents” ...