Managing a Law Firm

I've got good news and ... er, weird news. First the weird: Whether you like it or not, you have become a media outlet. If you don't believe me, think for a minute about all the stuff — pictures, posts, emails, videos, opinions, reviews — that ...

Trust: It’s a quality that supports ease of communication and smooth case management and secures your colleagues’ and clients’ loyalty. But with so much happening today in the online space, how do you establish it? Here are four building blocks ...

If you know their names — and there's a good chance you do — you may think of Peter Giuliani and John Remsen as consultants who advise AmLaw 200 firms. But today they are also the experts for the Association of Legal Administrators' edition of ...

To grow your law practice, you have to get more clients, right? But is that really the best growth strategy? Not necessarily. For many law firms, the right strategy is to get better, not bigger. Pursuing growth — more clients, more billable ...

It’s simple math, actually. You can fiddle around with yearly billables expectations, “pieces of the pie” and annual hourly rate adjustments — and even stop stocking free coffee in the break room. But your ability to build a legal business that ...

Question: “After several networking lunches and casual meetings with a potential client, she invited me to come meet with her and her staff to “tell us what you can do for us.” What should I do? How can I make sure I stand out ...

In this series, Oklahoma attorney Noble McIntyre has been offering tips on rolling out the welcome mat for clients and prospective clients. His first two posts provided pointers on phone etiquette and office appearance — but it's the people ...