Managing a Law Firm

Sometimes, the winning formula is right in front of you. This is often true when marketing your firm online and building its web presence. Many lawyers would benefit from spending just a few hours reviewing the websites of their three top ...

To become known as a top-level firm, you must make care and service for clients your top priority, and view every interaction as a chance to exceed their expectations. While this may seem obvious, you'd be surprised at how often the basics are ...

Financial success is not measured by the billable hours you work, but by the amount of cash you actually realize from them. Uncollected receivables are tantamount to an interest-free loan to the client that can eat up your cash flow and ...

It’s Friday! If you’re anything like us, you have a long list of must-do’s and want-to-do’s for the coming weekend. Before you ease on out the office door and start checking things off that list, take a peek at this ...

Even Ironman needs a little maintenance. So today’s Friday Five offers a handful of basic suggestions for ways you can keep things tuned up and running great. If not for yourself, for your clients and your family. It’s important. 1. Nutrition. ...

The best backup plans in the world often fail to recognize the time commitment involved in a ground-up hard drive recovery, including re-installing the operating system, software, drivers and files, plus customization and configuration. To speed ...

We lead lives filled with constant bells and whistles—unfortunately, not the kind that mean upgrades! Instead, I’m referring to the constant alerts that sound during your day, starting with the alarm clock signaling that a new day has begun to ...

Cloud computing isn’t new. Lawyers have used cloud computing applications such as Lexis and Westlaw, and stored documents in the cloud to support automated litigation support, for many years. What is new about cloud computing is how it has now ...

Most law firms have a senior partner who won’t stop doing things the “old way,” who won’t step aside so someone else can do it more efficiently or better. (Fill in your favorite saying about "pots" here.) Here’s the thing: For our clients, we ...

We all have our own inane conference call stories. It seems a medium designed for the ridiculous and irritating and fraught with, well, stupidity. While the technology continues to improve, our conference call behavior seems impervious to basic ...