Managing a Law Firm

Speaking with a reporter is always a crap shoot. But speaking with them is far better than avoiding them. While you can't control what the reporter ultimately writes, with a little advance work you can improve your chances of getting a positive ...

It happens to every lawyer from time to time. Someone you thought was a good long-time client suddenly drops the relationship. Or, perhaps you compete for a new client and you’re not selected. It can happen for any number of reasons. Many of ...

What’s the most important e-mail you need to review this morning? It’s rarely what arrived overnight. By default, Microsoft Outlook opens to Inbox, but it doesn’t have to. Instead, you can tell Outlook to start by opening the folder of your ...

It didn’t matter whether she had asked for the meeting, or how much her secretary or associates cajoled her. Rebecca always arrived late, in a flurry of activity and perfunctory apologies. For most of us, being late is an accident, a mistake or ...

No one has more impact on the kind of work you do, and the opportunities you receive, than the person you work for—whether a senior partner, group leader or client. Even when you move on, they can make or break future opportunities as a referer ...

We all know it’s much easier to generate new business from current clients than to go out and get brand new clients. But how to go about it? Here’s today’s suggestion: Create a Legal Annual Report for your best client. Jordan Furlong has ideas ...

Clay Shirky, Internet expert and author of Here Comes Everybody, says “It’s Not Information Overload. It’s Filter Failure.” Enter Alltop, my personal favorite way to keep on top of everything that I need to be “expert” ...

Depending who you ask, Skype is a socialist upstart, a Voice Over Internet Protocol service (VoIP), software that runs on everything or an opportunity to support client relationships at a distance. Actually, Skype is almost all of these—with a ...

Each year, we research and identify the current trends in the business of practicing law. Frequently, however, I’m reminded that seeing the trends is only the first step. The second is answering the important question, “What does it mean to me?” ...

With so much information available online, how do you sort out what you want, and easily capture and retrieve it? This is the final installment in Tom Mighell's three-part series describing how he manages his personal workflow with a combination ...