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Finding Your Law Firm’s Social Media Voice


Recently the lawyers in my new firm decided to be more active on social media, particularly in blogging and on a Facebook page. The partners are looking to me for guidance on how to build their online presence, and I, in turn, am looking to them for guidance on what the firm’s persona is.

I know how we are when we interact within the four walls of our office — but what aspects of the firm do we want to highlight in our online presence? … READ THE RESTRead The Rest

Why Skype? Get Google Hangouts


Beginning today, Attorney at Work is introducing a monthly “practice tools” edition of our regular Friday Five—five great ways to use a new product (or five reasons you should or should not) … or five ways to squeeze more productivity out of familiar tools … you get the idea. Today, Ruth Carter—Arizona lawyer and our “Nothing But the Ruth” columnist—kicks it off with five neat ways to use Google+ Hangouts. …
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Lawyers at Standing Desks: Benefits and Drawbacks


Recently, I was blown away by how awesome a fellow lawyer’s office is. It’s not very big, but it has a standing desk by a window that overlooks downtown Phoenix, opening up the rest of the space for an oversize leather couch and armchair. I loved the layout, and he said he loved his standing desk. This inspired me to seek out other lawyers who use standing desks to hear their experiences.

I created a survey and was surprised by the number of responses: 29 people from across the country told me about their personal and their firm’s experiences using standing desks. In one instance, the entire office uses them. READ THE RESTRead The Rest

Networking on the Road


A busy travel schedule can be good for business development. Ruth Carter tells how she does it in today’s installment of  “Connect the Dots: A Lawyer’s Guide to Networking.”

Looking over my calendar from 2015, I noticed that I spent 28 days on the road speaking at conferences and doing The Undeniable Tour. My travels took me all over the West Coast and to Las Vegas, Cleveland, New York and even London. One benefit of traveling is I get to meet and see people in person who I’d otherwise get to connect with only online. READ THE RESTRead The Rest

Fight the Lawyer Stereotype


Talk of New Year’s resolutions has inspired me to think about lawyer stereotypes and what we should be doing to combat them. If the legal industry had a resolution, I hope it would be to work on its image problem.

In my experience, when people hear the word “lawyer,” they think “stuffy, boring, conservative, narcissistic, ambulance-chasing jerk.” For some lawyers, the depiction is completely accurate. Unfortunately, their bad reputation has spread to all of us who practice law. Most of the lawyers I’ve met — and all the ones I associate with and refer work to — don’t fit that description. And for the record, I don’t either. Having to constantly fight the stereotype is annoying. … READ THE RESTRead The Rest

How to Build a Law Practice? Keep Showing Up


Let me tell you about my friend Jeremy. He’s the business development manager at an independently owned auto repair and tire shop that has several locations in the Phoenix area. Their competition is car dealerships and national discount tire chains.

I met Jeremy shortly after I opened my law firm and half my job became networking. I see Jeremy everywhere — business mixers, community festivals, networking groups. He’s always there in his company polo shirt or wearing his company nametag. He’s the sweetest guy you’ll ever meet.

Here’s what’s interesting about my friendship with Jeremy … READ MORERead The Rest

Giving Up Solo Practice for Firm Life

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I shocked my contacts at the beginning of the year when I announced that I joined another law firm. (I know, I never thought it would happen either.) I am now of counsel at an IP boutique firm called Venjuris in Phoenix. I still have Carter Law Firm, though, for professional speaking and writing purposes.

Shifting from solo life to a multi-lawyer firm has been quite a change. … READ THE RESTRead The Rest

Putting Your Personal Brand to the Test

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Katy Goshtasbi provides an excellent yet simple definition of a personal brand: It’s what people say about you behind your back. Essentially, it’s your reputation.

As people have become more active on social media, though, the idea of a personal brand has expanded. Before social media, I suspect your reputation was largely based on what your professional peers thought of you in the workplace. Now, however, people share their activities and thoughts outside the workplace with pretty much everyone. This forces us to be more mindful about how our personal posts could affect our professional reputation.

Recently, a law school asked me to speak about how to build a personal brand. … READ MORE
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Update: Five Ways to Receive Credit Card Payments


Nothing But the Ruth! Every law firm has a trust account and an operating bank account and allows clients to pay with a check or cash. But in this day, many clients don’t have paper checks and most of my clients assume that credit card payments are the norm. They are confused that we don’t have a credit card machine at our front desk.

There are many options to consider when deciding if you’ll accept credit cards. I researched credit card payment options for lawyers in 2012. My awesome editors at Attorney at Work asked for an update.Read The Rest