Daily Dispatch

A law firm's document management system (DMS) is fundamental. It keeps things working and should make life better. Is yours doing that? Many law firms are using "legacy" systems and don't realize just how far behind their systems are. Current ...

There's something interesting going on out on the West Coast of the United States. It's called the Limited License Legal Technician (LLLT), and you can thank the state of Washington for taking the first step in what could turn out to be a major ...

Last time, in part four of our Local Marketing series, Mike Ramsey outlined the components you need to design the best law firm website. Obviously, the goal is to attract potential clients to your site. And that begs the question, "How do you ...

Twitter lists are an easy way to group what flows through Twitter so that you can better organize the flood of information. I've found that Twitter lists are useful for all kinds of things — whether they're private so that you can keep tabs on a ...

Forever, it seems, the “paperless law office” has been the Holy Grail for technology-focused law firms. They understand that storing paper onsite is expensive — after all, the firm pays as much per square foot to store paper as it does to house ...

After a certain amount of time on the front lines answering intake phone calls, you and your staff can become jaded and insensitive to callers looking for a lawyer. This is common and natural. It can also cost you tens of thousands of dollars in ...

Each spring when I plant my garden, I have great expectations for all the vegetables I’ll be harvesting. By June, the new plants start to look a little like the pictures in the catalog, but here and there I encounter a few "volunteers" from last ...

The degree to which individual lawyers fail to find professional life personally fulfilling can be a clear indicator of their level of risk of a malpractice claim or disciplinary complaint. So let’s go with that. Ask yourself these quick ...

I appreciate a nice, tidy “to-do” list — and how moving through the list can offer clarity of purpose, digestible milestones and a sense of accomplishment. But when it comes to mapping out their career paths, lawyers can find a to-do list is ...

Question: There has been so much talk about the Affordable Care Act. We realize there may be a few things we’ve missed regarding coverage of our staff. Help! Jude A. Dainton: Individual open enrollment for the insurance exchanges begins on ...