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Daily Dispatch

How to Avoid Asking for Business

I’ve finally figured out why so many lawyers want to know, “But how do I ask for the work?” It’s because the picture they have in their minds is a pretty darn scary one. It's something like this: You and a former colleague are sitting together ...

Merrilyn Astin Tarlton - September 3, 2018
black hat SEO

Negative SEO: Three Strategies for Surviving High-Tech Attacks

If you work in a competitive practice area, someone will likely try using negative SEO to take down your firm. Here are ways to protect against this type of dirty work.

Darryl Isaacs - August 30, 2018

Run Your Practice More Mindfully on a Legal Pad

A legal pad makes an excellent coaster — and, yes, you're using one to level your desk right now. But it might be the secret weapon for running your firm.

Bull Garlington - August 28, 2018

What’s Holding You Back? Building Your Book of Business Through Imperfect Action

If you’re like most lawyers, you’re probably experiencing frustration about your seeming inability to develop a consistent, profitable book of business — and gripped by inertia.

Jay Harrington - August 16, 2018
lawyer loneliness woman and door

Lawyer Loneliness: You’re Not Alone in Feeling Alone

What is it about the practice of law that invites loneliness more than other professions? While I am sure there are many additional factors, below are some of the common sources of loneliness that I regularly see in lawyers.

Shawn Healy - August 7, 2018

Don’t Drown in Sunk Costs When the Evidence Calls for a Change in Strategy

It might seem that sunk costs should not influence whether we continue investing in a project. And yet they do. Which brings me to content.

Susan Kostal - August 2, 2018
2018 Marketing and Business Development Survey

Survey Reveals Disturbing Undercurrents Beneath the “New Normal”

LexisNexis Interaction 2018 Law Firm Marketing & Business Development Survey is a fascinating look at how firms and marketers are settling into a “new normal,” where they plan to direct their marketing and business development dollars, and whom ...

Susan Kostal - July 31, 2018

Service Delivery Takes Center Stage

On a tactical level, service delivery may be the best way to affect the client experience. It involves interacting, exchanging information and communicating with clients.

Sally J. Schmidt - July 30, 2018
House Stationery Is the New Black

House Stationery Is the New Black

Image is critical. You know this. It’s embedded in every design decision you make for your practice. You labored over your website. Your business cards are richly tactile, with serif small caps embossed on 100-grain paper. Your brochures are ...

Bull Garlington - July 29, 2018

Streamline Your Workflow Three Ways

I need to start by getting a chip off my shoulder: I am not Mrs. Wiggins, nor am I some out-of-work secretary looking for crotchety old-school attorneys to bark into a recorder and wait for me to type their words. Back in my bricks-and-mortar ...

Andrea Cannavina - July 27, 2018