Daily Dispatch


Client Relations

Use Billing Best Practices to Strengthen Client Relationships

By | Jul.26.17 | No Comments

Today’s large corporate legal and insurance claims departments are learning from their peers in purchasing and HR how to leverage technology. And they are training a new category of professionals to better manage the business …Continue reading »


Business Development

How Charity Can Play a Role in Your Marketing Plan

By | Jul.25.17 | No Comments

Good marketers are good networkers. They meet lots of people in all kinds of settings and turn those people into clients. Chances are, you can be more focused about how your charity time and money …Continue reading »


Young Associates

The Stoic Associate: How to Deal with Feedback and Worry Less

By | Jul.24.17 | No Comments

For many young associates, their first “real” job is at a law firm. If you fall into this group, it’s likely that you’re receiving honest — sometimes glowing, sometimes harsh —  feedback about your work for the …Continue reading »


Introducing Analog Attorney

Trending: Ditching Apps for Analog

By | Jul.21.17 | 14 Comments

Recently, I was scrolling through family photos on my phone when I found a very moving shot of my extended family at a dinner with their heads bowed. They looked so devout, so meditative, so …Continue reading »


Billing Tips

Client Won’t Pay: What Are You Going to Do About It?

By | Jul.20.17 | No Comments

You may recall this LexisNexis report: “Law Firm Billing Survey: Collections Conversations Leave Lawyers Uncomfortable.” Duh. In what industry is a “collections conversation” a comfortable thing? The report is three years old, but just as relevant as when the …Continue reading »


play to win

Understanding the Client’s Decision

By | Jul.19.17 | No Comments

I’ve always liked the saying “If the only tool you have is a hammer, you tend to see every problem as a nail.” I think lawyers often make this mistake when approaching business development opportunities. …Continue reading »


Solo and Small Firm Marketing

Seven Ways to Optimize Your Law Firm’s Website

By | Jul.18.17 | No Comments

Gone are the days when people relied only on personal recommendations or traditional advertising to find a lawyer. Google has stepped into the role of the “trusted friend” recommending a lawyer, and online local reviews …Continue reading »


Getting Clients

Nine Ways to Think Differently About Your Practice

By | Jul.17.17 | 1 Comment

Finally, law is beginning to shift: new business models, intriguing new ways of delivering legal services, emerging markets driving new demand. But what does it all mean for your law practice? A few things going forward:  You will have more, …Continue reading »


Tech Tips Friday

Five Word Styles Lawyers Need to Know

By | Jul.14.17 | No Comments

Have you ever spent hours fine-tuning a Microsoft Word document to ensure a consistent “look and feel” throughout? If so, I suspect you don’t want to do that again. You especially don’t want to repeat the …Continue reading »


KISS your old marketing plan goodbye

The ‘Keep It Simple, Stupid’ Marketing Plan

By | Jul.13.17 | 1 Comment

If you’ve searched the web for marketing plans, you’ve likely noticed that most so-called legal marketing experts recommend putting together a formal marketing plan. I suppose I fall into that camp — having a marketing …Continue reading »