Sally Schmidt is a big believer in personal business development plans. However, she is also a realist. Instead of being overwhelmed by end-of-year planning, identify One Big Thing you want to accomplish and be relentless about achieving it. A ...
Sally J. Schmidt - December 12, 2019If you want people to help you, they need to know exactly what you want. Follow Sally Schmidt's advice on being more specific to help your contacts help you.
Sally J. Schmidt - October 29, 2019Invest, maintain or divest? This process will help you identify where to focus your marketing.
Sally J. Schmidt - August 14, 2019It’s one thing to say, “We understand the process.” It’s another to show it to with, for example, process maps, charts, timelines, who-to-call lists or decision trees.
Sally J. Schmidt - June 26, 2019Volunteering to help a partner or be a fill-in could give you great exposure.
Sally J. Schmidt - May 30, 2019How you treat your colleagues is how they assume you’ll treat their clients.
Sally J. Schmidt - April 25, 2019Having a personal relationship will make your lawyer-client relationship more satisfying — and it is particularly helpful if there is a glitch. Here are 10 ideas.
Sally J. Schmidt - December 18, 2018How do you tout client experience while maintaining client confidences along the way? Sally Schmidt says there are effective — and discreet — ways to do so.
Sally J. Schmidt - September 20, 2018Your personal brand includes how you "package" yourself, from attire to tone to table manners. Five things that contribute to a positive or negative first impression.
Sally J. Schmidt - August 23, 2018On a tactical level, service delivery may be the best way to affect the client experience. It involves interacting, exchanging information and communicating with clients.
Sally J. Schmidt - July 30, 2018
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