You At Work

In the past, “outsourcing” brought to mind images of large offices filled with workers on telephones, most likely overseas, fielding customer service center phone calls. That it is not what I have in mind when I suggest using outsourcing in your ...

Arizona was hit hard by illness this winter. Several people at my firm came down with cold and flu-type illnesses. Even I got sick; but thankfully, for my colleagues' sake, I am not contagious. I have depression. This doesn’t make me ...

I work with a lot of solo lawyers, both in my client base (unfortunately, ethics cases arise more frequently in solo practice), and in my network of professional colleagues. My colleagues in the ethics defense bar are frequently solos, and I ...

Those of us who love language and value the ability to be well-spoken have every reason to feel, like, depressed. I fear we have lost the battle with mass culture regarding articulate speech. Witness the ...

When I see other lawyers trying to be perfect, I want to help them. More often than not, it's a female lawyer who is also a mother, trying to be everything to everyone all the time. I want to stop and give her a pat on the back. Or maybe even a ...

No one would describe "The Future of the Professions: How Technology Will Transform the Work of Human Experts" as a light and frothy read. We are huge fans of Richard Susskind’s previous books and his evolving thoughts about the future of the ...

How best to manage time? Making the most of your time — your most precious resource — results in a truly balanced life: You enjoy your work life and you enjoy your personal life. What lawyers do is hard. No matter what the clock says, the legal ...

Valentine’s Day is on the horizon and stores are filled with overpriced flowers and red and pink candy shaped like hearts. In honor of this Hallmark holiday, my editors asked me, “How do you show love to clients?” (I assume by “love” they mean ...

Expert witnesses often provide the information and insight necessary to make or break a case. Why, then, do we procrastinate, delegate or simply rush the process of selecting an exceptional expert witness? Yes, it’s one more thing to do, but ...

According to a Gallup poll on the perceived honesty and ethics of various professions, most people (79 percent) rate lawyers average or low. Just below bankers. Congressmen and car salesmen ranked lowest. How can you convey that you really ...