We all have habitual ways of relating to other people, and chances are your habits haven't changed much over the years. So ask yourself, does the way you communicate and behave foster positive relationships with clients, colleagues, family and ...
Alletta Bayer and Sherry Blair - August 1, 2014Billing. It’s not something we like to talk about, but it is something lawyers have to do regularly, so it deserves some attention. Making sure you capture all of your billable time and produce clear, coherent invoices for it helps ensure you ...
Annie J. Dike - July 22, 2014In their written communications, lawyers need to use the right words and the right number of words in the right way. If you circumvent your content, malign your meaning, dangle your modifiers or otherwise mangle your sentences, you might very ...
Steven Taylor - July 17, 2014Question: What’s the best way to deal with staff performance problems? It seems like attempting to work them out during performance evaluation discussions between the assistant and the lawyer she works for is just going to ...
The Editors - June 30, 2014No one needs to reinvent the wheel every time a new project comes through the door. It’s the reason document management and document assembly programs exist. But no matter how good your forms are, or how cutting-edge your software is, they ...
Mary Lokensgard - June 26, 2014Previous Attorney at Work posts have discussed how to use Twitter for maximum effect while assuming you have an interest in it as a marketing tool. But some lawyers say they do not have Twitter accounts because it is irrelevant to their practice.
Theda C. Snyder - June 19, 2014We are so used to instant gratification when it comes to communication — instant messaging, texting, all-access all-the-time smartphones. We can’t even get away from it when we travel, especially now that more and more flights are Internet ...
Vivian Manning - May 19, 2014Trust: It’s a quality that supports ease of communication and smooth case management and secures your colleagues’ and clients’ loyalty. But with so much happening today in the online space, how do you establish it? Here are four building blocks ...
Matt Spiegel - April 29, 2014Your vocabulary is probably better than the average reality-show star, but if, you know, you are addicted to “amazing,” or find yourself, like, OK, wanting to, like, break some of your, uhm, bad speech habits, this post is for you.
Theda C. Snyder - April 21, 2014The best way for potential clients to gauge chemistry and competence — short of meeting you in person — is by watching you in an online video. With a mere tap on their tablet or smartphone, they can get up close and personal for a sample of your ...
Drew Keller - April 10, 2014