Lawyer Skills

Putting Clients at Ease: Body Language 101

Mae West once claimed, “I speak two languages, Body and English.” Double entendre aside, she had a point. Fluency in both speaking and understanding body language can take you far — both in your law practice and your life (although maybe not ...

Mary Ellen Sullivan - November 4, 2013
Copy and Paste Made Easy

In law firms, most of us copy and paste within and between documents a lot. Especially when a well-written document crosses your desk with text you could use in a precedent – why not borrow and reshape it instead of starting from scratch? I ...

Vivian Manning - October 8, 2013
Change Three Virtual Communication Habits

The amazing array of communication technologies at our fingertips allows us to connect with clients, colleagues and resources across the world in ways unknown and unheard of just 10 years ago. On the flip side, many things get lost in ...

Kimberly Gerber - July 29, 2013
T-Rex with open mouth jerks at work
It’s a New Day

It's gone now, but I remember the coffee shop across the street where we used to gather in the mornings to brace ourselves for the coming day and generally shoot the shit with each other. It was a shifting set of players from nearby law firms. ...

Otto Sorts - July 16, 2013
Law Firm Marketing and the Power of Video

Last year I went to a reunion of sorts with a couple dozen former colleagues from my college newspaper. Itinerant profession that it is, journalism had scattered us across the country into a broad range of media industry jobs. Over the years I ...

Steven Andersen - May 2, 2013
To Win Over Clients, Show Some Passion

Anyone who knows me (or follows me on Twitter) knows that I love sports, particularly my beloved Golden Gophers. So it should come as no surprise that I watched the press conference with our new men’s basketball coach, Richard Pitino. After ...

Sally J. Schmidt - April 17, 2013
Email
Is Email Obsolete?

Maybe it's time to accept that email just wasn't designed to do all the things we try to get it to do. Like manage projects and files, share documents or (groan) schedule meetings. It's not just that it's considered "old-fashioned," but with so ...

Joan Feldman - April 16, 2013
Searching Social Media
Searching Social Media

Social media. A familiar topic for me, and a staple now at ABA TECHSHOW. I'd be remiss if I didn't say I walked into the session, "Social Media as Information Gathering Tool," a skeptic last week. Obviously, social media is an information ...

Gwynne Monahan - April 15, 2013
Attorney at Work Friday Five
Five Ways to Improve Client Communication

A shocking number of ethics complaints stem from a very simple problem: lawyers not communicating with their clients. Clients pay for our time and effort, and they deserve to hear from us. Plus, our ethical obligations require that we be in ...

Megan Zavieh - March 29, 2013
WordRake: Clearing the Clutter from Legal Writing

It seems excellent lawyers do not always produce excellent legal writing. Whether due to a lack of time, of mental energy, of colleagues available to proofread, or of awareness of just how bloated a legal document can get, good lawyers sometimes ...

Carol Gerber - January 9, 2013
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