If you were to believe everything being written about legal services today, you might think lawyer-client relationships have boiled down to one thing: pricing. Yet in my conversations with clients, fees rarely are the first thing mentioned or ...

In most practice areas, a lawyer’s marketing efforts should focus on generating a strong referral pipeline—from both non-lawyers and lawyers alike. If those efforts are successful, you'll probably need some guidance on referral fees. Here it is.

Camille Stell | A modern compensation plan gives you an advantage over other firms that cling to outdated systems.

Bruce Hennes | Why we instituted a premium for helping clients outside normal work hours.

Lawyers are very secretive about their fees because, you know ... the NSA. Lawyers don’t post their fee structures to their websites, either, because, well, why would clients want to know that? Lawyers also don't discuss fees with other ...

Nothing But the Ruth! | What is the right word for a "drop-everything-and-fix-this" rate? Is it “urgent?” Is it “expedite?”

Camille Stell | What's in a year-end financial review? Start by documenting cash flow and work your way through this helpful checklist.

The traditional law firm growth model isn’t the only way to expand capacity. Here are steps for hiring a freelance lawyer.

Susan Kostal | The Legal Trends Report is a fount of information for solos and small firms when it comes to benchmarking data like lawyer hourly rates.

Susan Kostal | The pandemic has demanded empathy, flexibility, innovation and, in some cases, increased transparency. The future of legal services delivery demands the same.