A law firm's document management system (DMS) is fundamental. It keeps things working and should make life better. Is yours doing that? Many law firms are using "legacy" systems and don't realize just how far behind their systems are. Current ...
Brian Ruthruff and Dodie Edelstein - October 2, 2013There's something interesting going on out on the West Coast of the United States. It's called the Limited License Legal Technician (LLLT), and you can thank the state of Washington for taking the first step in what could turn out to be a major ...
Merrilyn Astin Tarlton - October 1, 2013Forever, it seems, the “paperless law office” has been the Holy Grail for technology-focused law firms. They understand that storing paper onsite is expensive — after all, the firm pays as much per square foot to store paper as it does to house ...
John Gilbert - September 26, 2013After a certain amount of time on the front lines answering intake phone calls, you and your staff can become jaded and insensitive to callers looking for a lawyer. This is common and natural. It can also cost you tens of thousands of dollars in ...
Ryan Pitz - September 25, 2013Each spring when I plant my garden, I have great expectations for all the vegetables I’ll be harvesting. By June, the new plants start to look a little like the pictures in the catalog, but here and there I encounter a few "volunteers" from last ...
Otto Sorts - September 24, 2013Question: There has been so much talk about the Affordable Care Act. We realize there may be a few things we’ve missed regarding coverage of our staff. Help! Jude A. Dainton: Individual open enrollment for the insurance exchanges begins on ...
The Editors - September 19, 2013Almost all law office denizens spend time creating and managing files. A lot of files. A lot of time. Whether Word documents, Excel spreadsheets, Adobe PDFs or whatever, we create 'em, then spend time in Microsoft Windows Explorer copying them, ...
Vivian Manning - September 16, 2013TechnoLawyer publisher Neil Squillante researched and wrote the recently published TL Research Buyer's Guide to Legal Billing Software, interviewing ...
Neil J. Squillante - September 13, 2013In this edition of "Ask the Experts," Legal Marketing Association members Paul Bonner, Stewart Hirsch and Stacy Smith take on the question, "I always have a hard time talking about my fees with potential clients. Do you have any tips?" ... The Editors - September 12, 2013
From 1997 to 2001, I worked for Verio, marketing and selling Internet access and web hosting to businesses. Early on, we had a small marketing budget and relied heavily on direct mail and cold (actual warm) calling. While I was reviewing my ...
Erik Heels - September 9, 2013