Managing a Law Firm

This process has increased the number of intake forms our firm has received, and the information we get is much more helpful.

Every day offers opportunities to build trust with a client or prospect, thereby setting your firm apart from the competition. Here are eight easy ways to do just that in your communications.

I know, I know — another cautionary tale about law firm holiday parties. We all know the drill: Have fun, but not too much. Keep in mind the party — whether it includes staff, spouses, clients or referents — is a professional work event. ...

How can you keep good people from leaving your firm — quietly or otherwise? Here’s how to turn law firm hiring and retention challenges to your advantage. We have been dealing with the fallout from the “Great Resignation” for some time now as ...

Sally Schmidt | Turning satisfied clients into loyal clients will make your practice more profitable and enjoyable.

Wendy Merrill | If you haven't recently reviewed and documented expectations of associates, partners or staff, it is time to do so.

David and Karen Skinner | It’s easier than you think to create a library of SOPs that capture the processes you use every day in your practice.

Prepare for a profitable year ahead. Seven top legal marketing tactics to help your law firm finish the year with a bang.

Josh Blandi | Why lawyers should use Managed Services Providers for API integrations.

Todd Carney | Sooner or later, you will have a client who wants to pay you with cryptocurrency. Here's what you should know about accepting crypto payments.