Law Firm Management

Office Overhead Savings

Five Things to Look for in Shared Office Space

By | Oct.07.15 | 3 Comments

Law firms have long been known for sprawling offices, where even the most junior associates get their own private workspace. While that’s changing as larger firms adopt standard-size offices, open floor plans and clustered workstations, …Continue reading »


Honing Your Humility: An Antidote for Big Egos

By | Sep.09.15 | No Comments

I often begin leadership workshops by asking this question: What do you most look for and admire in a leader, someone whose direction you would willingly follow? What one word would you use to describe …Continue reading »

Ask the Experts

What You Need to Know About Client Feedback Programs

By | Sep.01.15 | 1 Comment

Question: We’d like to start a client feedback program. What do we need to consider when implementing this type of program? Jim Jarrell: I think it’s safe to say that every firm needs some form of a …Continue reading »

Curmudgeon's Perspective

The Lawyer Who Liked to ‘One-Up’

By | Aug.27.15 | 1 Comment

“I never seem to get it right enough with him,” Sara told me, as she expressed her frustrations about being on Terry’s case team. “He always has to do it better than me.” I nodded. Terry was an …Continue reading »

Enough — Or Too Much?

How Much Capital in Your Law Firm?

By | Jun.22.15 | No Comments

“How much capital should I have in my firm?” It’s a question I hear frequently from lawyers and business owners. It seems like a simple question, but the answer is rarely simple. The level of capital …Continue reading »

Curmudgeon's Perspective

A Matter of Trust: Can They Work as a Team?

By | Jun.09.15 | No Comments

“I don’t think this is going to work.” Judith slouched in the chair opposite my desk. “I mean, I don’t know if I can trust her.” I understood. One of our firm’s high-powered litigators, Judith was …Continue reading »

Practice Management

Sharing Bad News with the Office

By | Jun.04.15 | 1 Comment

No one likes to deliver bad news. But things happen, and when they do it’s important to let those around you know. In your law office, failing to share bad news at the appropriate time …Continue reading »

Give Your Client a Hand

Caring for Clients: When a Lawyer Isn’t Enough

By | Jun.02.15 | No Comments

Clients bring issues to you every day that aren’t, strictly speaking, legal issues. Maybe your business client needs a new accountant because the last one got her sued. Or your litigation client is so distraught …Continue reading »


Julie Tolek, Enterprising Lawyer

By | May.26.15 | No Comments

Who are these “enterprising lawyers”? Actually, they are easy to spot. Look for the more engaged and happier lawyers in the crowd. Deeply invested in the power of the work they do, they have ample …Continue reading »

Ask the Experts

Best Way to Improve Your Law Firm’s Profitability?

By | Apr.29.15 | 1 Comment

Question: We’re all working hard to increase revenue from new business and reduce overall spending, but we just can’t seem to improve the bottom line. What is the best thing we can do to improve the …Continue reading »